Ryzen 5 1600 Acting Strangely in Benchmark and Clockspeed

[peter.fernandez149]

Hi there,

So I upgraded my PC recently, moved from intel chipset over to AM4, got a dark rock 3 as I planned to overclock my ryzen 5 when I upgraded.

Now I installed all the drivers and I noticed I was getting frameskips in games I was playing where none existed previously. Okay, I checked my CPU performance in task manager, and it looked fine, all 12 threads except it was only clocking ~1.3 GHz. I thought it would speed up as load got heavier, so I ignored this. I benchmarked it and got results very similar to one I achieved just now:

http://www.userbenchmark.com/UserRun/5011893

So after that I assumed everyone must be overclocking so I tried overclocking with Ryzen Master, this didn't work and the Clock speed never increased. I tried in my bios and windows confirmed the new clock speed, Ryzen Master didn't, instead insisting all cores were operating at 1550 MHz. I tried to benchmark it and nothing was different. Even going up to 4 GHz, nothing changed.

I formatted my SSD and hard drive, turned all overclocking off. Still the same underperforming.

And so now I decided to test my assumption that clock speed increased as load got heavier and I ran Prime95 with task manager open and it oscillated between 1.34 and 1.38 GHz.

I'm probably missing something obvious here but any help would be appreciated.

Many thanks for your time, and if you need more info/tests/screencaps please ask.

Peter

 

[Mikeandike]

Firstly i'd set the bios to its default settings and check windows power plan to make sure the maximum cpu clock speed isn't drastically reduced. Secondly, i'd check the bios clock speed settings to determine if the bios itself is setting the cpu to a low clock speed, also check the voltages to make sure your'e not undervolting.

 

[Barty1884]

Have you ensured you're using the correct power plan?

 

[peter.fernandez149]

Firstly i'd set the bios to its default settings and check windows power plan to make sure the maximum cpu clock speed isn't drastically reduced. Secondly, i'd check the bios clock speed settings to determine if the bios itself is setting the cpu to a low clock speed, also check the voltages to make sure your'e not undervolting.

Hi, thank you for replying!

I'll reset the bios thanks, I forgot to mention the BIOS clock is 3.2(?) GHz (either that or 3.6) How can I check the windows power plan?

Also the voltage is set to Auto currently.

 

[peter.fernandez149]

Have you ensured you're using the correct power plan?

Ah thank you, It is currently set to balanced as you can see from this screenshot:

Which should it be set to?

 

[Barty1884]

A chipset driver update should be available for your motherboard to enable those options.

https://www.msi.com/Motherboard/support/B350M-MORTAR#down-driver
17.10.3401 released on August 1.

 

[Mikeandike]

Have you ensured you're using the correct power plan?

Ah thank you, It is currently set to balanced as you can see from this screenshot:

Which should it be set to?

high performance, but under the change plan settings, go to change advanced power settings > processor power management > minimum processor state, set both minimum and maximum to 100%

 

[peter.fernandez149]

Have you ensured you're using the correct power plan?

Ah thank you, It is currently set to balanced as you can see from this screenshot:

Which should it be set to?

high performance, but under the change plan settings, go to change advanced power settings > processor power management > minimum processor state, set both minimum and maximum to 100%

Min was already 100%, the change to high performance did not solve the issue 🙁

 

[peter.fernandez149]

A chipset driver update should be available for your motherboard to enable those options.

https://www.msi.com/Motherboard/support/B350M-MORTAR#down-driver
17.10.3401 released on August 1.

Installed, but this didn't give me that option in power options,

It's suuuper late to be up in the UK, I have work tomorrow but I will be monitoring this thread and check in the morning

My base CPU clock should be 3.2 and my bios agrees, it's so strange that it's 1.3

 

[Mikeandike]

If you can, download cpu-z and post a screenshot of both at idle and during a workload/benchmark windows may be setting the multiplier different

 

[peter.fernandez149]

If you can, download cpu-z and post a screenshot of both at idle and during a workload/benchmark windows may be setting the multiplier different

Idle:

Prime95:

Task Manager when running prime95:

 

[Mikeandike]

And your BIOS is reporting a different core multiplier that 15.5?

 

[Yamaan93]

If you can, download cpu-z and post a screenshot of both at idle and during a workload/benchmark windows may be setting the multiplier different

Idle:

Prime95:

Task Manager when running prime95:

 

[Yamaan93]

Hi there,

So I upgraded my PC recently, moved from intel chipset over to AM4, got a dark rock 3 as I planned to overclock my ryzen 5 when I upgraded.

Now I installed all the drivers and I noticed I was getting frameskips in games I was playing where none existed previously. Okay, I checked my CPU performance in task manager, and it looked fine, all 12 threads except it was only clocking ~1.3 GHz. I thought it would speed up as load got heavier, so I ignored this. I benchmarked it and got results very similar to one I achieved just now:

http://www.userbenchmark.com/UserRun/5011893

So after that I assumed everyone must be overclocking so I tried overclocking with Ryzen Master, this didn't work and the Clock speed never increased. I tried in my bios and windows confirmed the new clock speed, Ryzen Master didn't, instead insisting all cores were operating at 1550 MHz. I tried to benchmark it and nothing was different. Even going up to 4 GHz, nothing changed.

I formatted my SSD and hard drive, turned all overclocking off. Still the same underperforming.

And so now I decided to test my assumption that clock speed increased as load got heavier and I ran Prime95 with task manager open and it oscillated between 1.34 and 1.38 GHz.

I'm probably missing something obvious here but any help would be appreciated.

Many thanks for your time, and if you need more info/tests/screencaps please ask.

Peter