Ryzen 5 2600 very high temperature. Help?

[joshua_hanbury]

Help needed!

Hi guys,
I have just installed a new mobo and cpu, Gigabyte AB350 gaming and a Ryzen 5 2600. I have installed the fans and applied thermal compound. the compound was applied over some older dried up compound but thats all i can think of. Anyway, the CPU is heating up like mad, its lowest temp at the moment is 76°C with the highest at 95 °C while running cs:go.

the cpu is not overclocked at all and the latest BIOS update is in place.

Any help from you guys would be massively appreciated!
Thank you.

Here are some pics for further clarification.

 

[Barty1884]

Why was the paste applied over top of old stuff?

That's going to (somewhat) limit the contact/seal, and won't give you optimal heat-transfer.

I'd clean off the thermal paste and re-try.

 

[joshua_hanbury]

Why was the paste applied over top of old stuff?

That's going to (somewhat) limit the contact/seal, and won't give you optimal heat-transfer.

I'd clean off the thermal paste and re-try.

From a previous installation failure there was some leftover on both the fan and CPU. i wasn't too sure how to remove it safely as i have none of the specific alcohol solutions and didnt want to cause any damage. would you recommend i remove all the compound on both heatsink and CPU with a tissue and try again?

 

[Barty1884]

A tissue isn't ideal, as they'll leave residue. Something a little thicker (like paper towel) should be ok..... a coffee filter is probably the "ideal".

Provided it's not fully 'baked' on (it shouldn't be after running for a little while), it should 'buff' off, for the most part. Not going to be a perfect removal but, with no isopropyl alcohol, it should be sufficient.

Realistically, a small bottle of alcohol shouldn't be more than a couple of bucks at your local drug store.... so if at all possible, I'd recommend picking some up.

Yes, you want the best seal/contact possible - so you'll need to remove the paste from BOTH the CPU and the cooler.

Obviously, this assumes you have thermal paste available...

 

[joshua_hanbury]

A tissue isn't ideal, as they'll leave residue. Something a little thicker (like paper towel) should be ok..... a coffee filter is probably the "ideal".

Provided it's not fully 'baked' on (it shouldn't be after running for a little while), it should 'buff' off, for the most part. Not going to be a perfect removal but, with no isopropyl alcohol, it should be sufficient.

Realistically, a small bottle of alcohol shouldn't be more than a couple of bucks at your local drug store.... so if at all possible, I'd recommend picking some up.

Yes, you want the best seal/contact possible - so you'll need to remove the paste from BOTH the CPU and the cooler.

Obviously, this assumes you have thermal paste available...

I have just reoved as much of the residue as possible and repplied the compound. the CPU is now even hotter somehow! I have 2 fans, one on the cooler and one on the CPU which are both running so im not sure what futher steps to follow.

 

[Barty1884]

How much residue was there? You certainly shouldn't be running warmer!

Can you configure your fan speed in the BIOS? Set it to "max speed" or "100%", depending on your BIOS. Just to check that it can adequately cool the chip, for now.

Are you overclocking? If so, remove the OC for now.

 

[joshua_hanbury]

How much residue was there? You certainly shouldn't be running warmer!

Can you configure your fan speed in the BIOS? Set it to "max speed" or "100%", depending on your BIOS. Just to check that it can adequately cool the chip, for now.

Are you overclocking? If so, remove the OC for now.

i did not use much. about a pea sized amount. I just changed the fan speed to maximum. I noticed that in the BIOS the CPU temp only fluctuates between 29 and 30c but then when loaded it rises to the 80s. even with full fan speed, its not made a difference and its currently running at 85c with only google chrome and speccy open.

 

[Barty1884]

Try another monitoring program, like HWMonitor...

Just want to rule out Speccy as potentially misreading temps.

 

[joshua_hanbury]

Try another monitoring program, like HWMonitor...

Just want to rule out Speccy as potentially misreading temps.

I used coretemp first, i got this

when opened with speccy it mirrored the same results.

I then ran HWMonitor and it gave me something completely different.

These results are totally confusing xD

 

[Barty1884]

That is very strange....

I see most reviews are using RyzenMaster software to capture the max temp for Ryzen 2xxx chips...... so I'd cross-reference HWMonitor with that.
The HWMonitor results would appear to make the most sense, at (relatively) idle.

 

[joshua_hanbury]

I did a quick test using MSI afterburner and that also followed the same temperature guidelines as HWmonitor for my CPU.

 

[Barty1884]

Yeah, I'd crossreference those numbers with RyzenMaster but, it's looking like a faulty read-out from Realtemp and Speccy.

 

[joshua_hanbury]

Yeah, I'd crossreference those numbers with RyzenMaster but, it's looking like a faulty read-out from Realtemp and Speccy.

Yeah after testing these 3 monitors, they all show the same, similar result -+1 degree.

I've come to a personal conclusion that Speccy and CoreTemp are wrong and that the temperature they are giving me is very far off! Plus, i trust the Ryzen and MSI monitor's a hell of a lot more xD
Thank you for all your help today you've saved me from going insane haha!
Maybe because of the age of the CPU (10 days), the software was incorrectly reading the temperature or something idk. I can be happy now

 

[Barty1884]

I'm not sure of Speccy or CoreTemp's update schedule, but I have seen HWMonitor updates specifically for the launch of Ryzen 2xxx chips...... and would assume RyzenMaster is up-to-date, so yes, it's most likely Speccy and CT haven't been updated yet, and there's some difference in monitoring between 1st and 2nd Gen?

 

[agentsam7]

I'm running almost the exact same setup( 2600 + B350mobo) w/ the Coolmaster MasterLiquid Lite 120 and I'm hitting 92C w/ fresh thermal compound. I removed by case cover(always a good test) and my temps have dropped to 82C, however, my PTC(CPU) temp is still sitting at 95C. I'm not sure which one taps into the tCTL (T-Control)Sensor, I'm guessing it's the PTC.

 

[mmonasterio64]

I had this same exact issue last night installing the 2600X on my Gigabyte Aorus 5 Wifi x470. I booted the computer- everything worked great, updated the bios via gigabyte's software called @bios. rebooted- all looked well until i opened up CAM to change the LEDs on the NZXT x62 kraken. and saw i was running at 80C spiking up to 90C when opening up chrome. HW monitor showed the same high temps but ranging from 75-90C. I took off the cooler, reseated the CPU and re-applied thermal pastes from recommendations of the internet with no result. (AIO functioning fully). After getting frustrated i switched the bios back to the original bios via the Q-Flash and the temps went back to normal. Solid as a rock now.

Check which bios is available before that one (as long as it's post ryzen 2 release) and revert back to that. I would recommend not using @bios- download the bios file and put it only on a flash drive and update the bios by pressing DEL during the boot sequence for Q-Flash and install the bios that way.

If there is not a bios version pre-2nd gen ryzen release try clearing cmos and reinstalling most current bios via the DEL + Q-Flash method.

Hope this helps

Also your HW monitor temps looks to be the temps for the board itself and not the CPU

 

[PdxPetmonster]

I had exactly this issue. Installed my 2700X onto my existing X370 (X470 will be coming shortly), and once into Windows, CAM just starts going crazy, as it was showing my temps in the high 70's spiking up to 90c. Went through making sure I had the latest versions, same issue with an update. Installed HWMonitor and Ryzen Master, and both of those showed normal temps. As I was still gunshy, a few reboots into the bios confirmed normal temps. Now I'm at 4.2ghz all cores, 3200mhz Trident Z, and my temps don't pass 50c with Prime95 using a Floe Riing 360 AIO.

I'm not sure if something drastically changed, but I've ditched CAM and CoreTemp until they update. I do have to say, it was quite frightening to see those temps on the initial bootup!

 

[agentsam7]

UPDATE: I reseated by heatsink, punched myself in the face, problem solved. Down to 43C 🙂

 

[PerfectFalcon]

Hi, sorry for bumping this thread up.
But i have to just jump in here and say i have the exact same problem, and i'm on the msi x470 gaming plus MOBO.

Speccy, and Coretemp shows around 90c during idle.
But HWMonitor, Ryzen Master and Afterburner shows around 35C idle.

I'm not 100% sure where the problem is regarding this actually since i asked someone else that was on a B350 MOBO and he had no problems whatsoever with this CPU.
Either it's something with the MOBO's reading wrong, or there's a problem with the CPU's sensors.

I have been testing a lot of stuff with my Computer since i built it and this far i have had 0 problems whatsoever with other programs and stuff, only that the temperature have been showing wrong.

If you're really unsure, go into BIOS, that always shows the right temperature on the PC.

 

[PdxPetmonster]

As an additional test, I set my cpu overheat setting pretty low, like around 60c, just to make sure. I figured if Cam and CoreTemp were actually correct, my machine wouldn't even have gotten into windows. It booted up just fine and ran prime95 for a good 10-12 min before I just came to the conclusion that Cam and CoreTemp were doing something strange, especially when the bios and ryzen master were giving me great temps.

 

[OldRooster]

Nearly had a heart attack today lul... 2600x on the Asus Prime x470 Pro. Mobo came in with v.0222 and I used it for a couple a days just fine. Today i updated the bios to v.4011 then i crapped my pants when i saw my cpu hit 103c peak and idling 90c.. EVGA flow control(using clc240 aio), speccy and core temp all read like that. However HWmonitor and Ryzen Master reading normal 30-40c idle temps.