Ryzen 5 APU - System Model AB350N-Gaming WIFI

May 18, 2018
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Basically my computer runs smoothly but every 2-3 hours it freezes randomly. It does not generate a dump so I don't know how I can figure out the issue.

here are my specs:

Operating System
Windows 10 Pro 64-bit
CPU
AMD Ryzen 5 45 °C
Raven Ridge 14nm Technology
RAM
8.00GB Dual-Channel Unknown @ 266MHz (15-15-15-36)
Motherboard
Gigabyte Technology Co. Ltd. AB350N-Gaming WIFI-CF (AM4) 33 °C
Graphics
DELL P2017H (1600x900@60Hz)
SMBX2335 (1920x1080@59Hz)
256MB ATI AMD Radeon RX Vega 11 Graphics (ATI)
Storage
223GB SanDisk SSD PLUS 240 GB (SSD) 32 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio



I keep getting this error in Event Viewer when it freezes:
The AMDRyzenMasterDriver service failed to start due to the following error:
The system cannot find the path specified.
 
Solution
The error is referencing the app 'Ryzen Master'. Do you have that installed? If so, it would appear that there is a problem with that pgm. Might try to uninstall it, see if the issue is gone, and then do a clean install of it.

After uninstalling it, give CCleaner a run. It can find/fix a number of issues. Do the Clean and Registry portions both.

clutchc

Titan
Ambassador
The error is referencing the app 'Ryzen Master'. Do you have that installed? If so, it would appear that there is a problem with that pgm. Might try to uninstall it, see if the issue is gone, and then do a clean install of it.

After uninstalling it, give CCleaner a run. It can find/fix a number of issues. Do the Clean and Registry portions both.
 
Solution