Ryzen 5 CPU and Star Wars: The Old Republic

[NMueller91]

Hey all,

I need some help, I just installed a new Ryzen 5 1600 into my computer, and I am trying to get Star Wars: The Old Republic to launch. Yet no matter what I have tried, it still gives an apphangb1 error in windows and the game fails to launch. I have tried editing my client_settings file, reinstalled DX 9, and deleted the BitRaider folder. Nothing has worked and now I am starting to get frustrated.

 

[rgd1101]

What is your full system spec? include make and model of the psu

What is the exact error message?

 

[NMueller91]

CPU: Ryzen 5 1600
Motherboard: ASUS ROG Strix B350F-Gaming
RAM: G.Skill Trident Z 16 GB DDR4 3200 Mzh
PSU: OCZ ModXStream 700w
GPU: Sapphire R9 380 Nitro 4Gb

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: launcher.exe
Application Version: 3.1.7.0
Application Timestamp: 4ec55d62
Hang Signature: 9729
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 9729698bfdc958ecc15951b10e5466ef
Additional Hang Signature 2: 6c2b
Additional Hang Signature 3: 6c2b1fe502e97e1404b4eb534ecd05c7
Additional Hang Signature 4: 9729
Additional Hang Signature 5: 9729698bfdc958ecc15951b10e5466ef
Additional Hang Signature 6: 6c2b
Additional Hang Signature 7: 6c2b1fe502e97e1404b4eb534ecd05c7

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

That is the apphang text.

I just ran a Dxdiag as well and can post that if need be

 

[NMueller91]

Still having this issue, even after a complete reinstall with administrator rights and everything.


Current apphang log:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 5ab43021
Hang Signature: 0683
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 06830d57d8d255957d820da992d7bd57
Additional Hang Signature 2: 3b82
Additional Hang Signature 3: 3b8273d962b4cf63258c30a438bb1519
Additional Hang Signature 4: 0683
Additional Hang Signature 5: 06830d57d8d255957d820da992d7bd57
Additional Hang Signature 6: 3b82
Additional Hang Signature 7: 3b8273d962b4cf63258c30a438bb1519

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[rgd1101]

did you reinstall the os after the upgrade?

 

[NMueller91]

did you reinstall the os after the upgrade?

Yes, I had to reinstall Windows 7, as I don't have Windows 10 just yet, however I should be getting Windows 10 sometime this week.

 

[rgd1101]

got the latest bios and latest chipset driver? windows 7 up to date?

 

[NMueller91]

I think I have the most current BIOS, but will check, and I am unsure about the chipset driver

 

[rgd1101]

also check the game, make sure it the latest patch.
Is this the only game having issue?

 

[NMueller91]

also check the game, make sure it the latest patch.
Is this the only game having issue?

As far as I can tell, yes it is. I was having some trouble earlier with Rising Storm 2: Vietnam, but that issue sorted itself out.

Now as for my BIOS it says it is up to date, yet the manufacture page shows another update from last week, yet my bios EZ flash won't pick up on it. AMD's driver utility also says I am running the most current chipset drivers. So it seems that my drivers shouldn't be the issue.

 

[NMueller91]

Figured out the problem, the mb comes with a program that was blocking The Old Republic from fully launching. If anyone else ever has this issue, try turning off the ASUS Sonic 3 sound application, start up your game, then restart the Sonic 3 application.

 

[rgd1101]

Thanks for the update. wouldn't have thought of that.