Ryzen 5 issue with RAM running at 3200...

[sepota]

Hi

This is a complex one...

I have a Gigabyte AB350 Gaming 3 with a ryzen 5 1600

Just got this ram, which is compatible (ref G Skill site)

G.SKILL Flare X Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) AMD X370 / B350 Memory (Desktop Memory) Model F4-3200C14D-16GFX

I d like to run at 3200, using XMP or manually OC it if needed

People are running it at 3200 out of the box with xmp when reading review for it on newegg, using the same MB, example:
Pros: Very fast. Works at 3200 out of the box with Gigabtye AB350 Gaming 3 just have to enable it on BIOS.

Another one:

Installed in a Gigabyte GA-AB350 Gaming 3 mbd w/ a Ryzen 5 1600x. The XMP profile loaded without issue and the system is stable.
This review is from: G.SKILL Flare X Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) AMD X370 / B350 Memory (Desktop Memory) Model F4-3200C14D-16GFX
Pros: Runs at rated speeds and is compatible with my motherboard.

So right now, RAM is running at 2400 (not 3200), and hardware reserved ram is at 8.1G...
Won t boot with XMP...
Bios is latest (F8)

Any hint on what I could do?

Thanks

 

[vapour]

what slots did you plug in? Is BIOS up to date?

 

[sepota]

Hi sir thanks for you help : )

I try both slots, I m running the latest bios (version 8)

when I use 2400 ram (G Skill), i don t have the 8GIG hardware reserved ram...

 

[vapour]

Is your ram on QVL list? If not, it is possible this ram does not belong to this MB and Ryzen...

 

[sepota]

It is from the vendor site (Gskill) and peoples made it happen when I read review about it : )

 

[vapour]

1. mb is defective
2. ram is defective

 

[sepota]

MB is working well with the 2400 RAM I got first, so the 3200 RAM would be defective... Any software out there to test if the RAM is good?

 

[vapour]

You can do https://www.memtest86.com/
You can RMA your ram if you think it is the reason.

 

[sepota]

Testing all day today,

Any way to release the RAM from the hardware reserved issue??

 

[vapour]

hardware reserved ram, try these tips: https://support.microsoft.com/en-us/help/978610/the-usable-memory-may-be-less-than-the-installed-memory-on-windows-7-b