I built this desktop a couple of months ago and had issues with (integrated)graphics right from the start.
At first AMD's Adrenaline was reporting driver time outs and the screen would go black and come back to normal in a few seconds. I removed updated the driver, removed Adrenalin and the timeout messages along with the screen going off and on were gone, but the computer started crashing. Sometimes it just crashes and sometimes I get artefacts accompanied by a metallic sound(from speakers). Then I need to manually restart it.
So far I tried using Windows graphic drivers, removing all AMD's software, turning off HDCP support(in Adrenalie), and checking are all cables well connected, but it's still happening.
A couple of people told me it could be a hardware(CPU and iGPU) problem and people from that shop where I got it told me they'll give me another CPU as this one is still under the warranty.
Before doing that I wanted to see with you guys did anyone had such a problem with your Ryzen CPU and if so how did you solve it?
Also, what do you think the problem could be? Hardware? Software?
EDIT: Forgot to mention that I didn't overclock anything nor I did anything similar. Stuff's on it's factory settings.
This is similar to the artefacts I'm getting
At first AMD's Adrenaline was reporting driver time outs and the screen would go black and come back to normal in a few seconds. I removed updated the driver, removed Adrenalin and the timeout messages along with the screen going off and on were gone, but the computer started crashing. Sometimes it just crashes and sometimes I get artefacts accompanied by a metallic sound(from speakers). Then I need to manually restart it.
So far I tried using Windows graphic drivers, removing all AMD's software, turning off HDCP support(in Adrenalie), and checking are all cables well connected, but it's still happening.
A couple of people told me it could be a hardware(CPU and iGPU) problem and people from that shop where I got it told me they'll give me another CPU as this one is still under the warranty.
Before doing that I wanted to see with you guys did anyone had such a problem with your Ryzen CPU and if so how did you solve it?
Also, what do you think the problem could be? Hardware? Software?
EDIT: Forgot to mention that I didn't overclock anything nor I did anything similar. Stuff's on it's factory settings.
This is similar to the artefacts I'm getting
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