- Apr 30, 2020
- 39
- 1
- 4,535
This is an odd issue, couldn't quite find any issues 100% similar to this so I figured I'd put a post in here.
WHAT HAPPENED: I recently upgraded my build from Intel to Ryzen, installing a Ryzen 7 3800x and an ASUS TUF GAMING x570-plus (wi-fi), which was an upgrade from a measly i7-7700k and an ASRock z270 Taichi. The performance boost has been immense, and there have been no issues with windows following the upgrade. (I did not do a clean install, but multiple people have told me there wouldn't be any issues following the upgrade if I didn't clean install. I've had the new parts in for about a week and windows has been operating smoothly without any problems.)
THE ISSUE: Following the upgrade, the computer will run very smoothly with increased performance for anywhere between an hour to ten hours of uptime before the computer begins stuttering, with the freezes lasting half a second and occurring every second or so with perfect rhythm. Most of the time the stutters will last for about 5 seconds before quickly stopping (as if someone flicks off a switch), and the computer will resume completely normal operation with no changes in performance (FPS will idle at 120-144 in heavily modded Skyrim SE with dozens of visual mods, previously running at 80~ FPS on average). Other times the stutters will last indefinitely until I shut the computer down. Shutting the computer down using the "Shut Down" option (or restart) in Windows will lead to a shutdown loop that eventually leads to a blue screen with an error code stating "DRIVER_POWER_STATE_FAILURE". The only way to avoid this blue screen is by holding down the power button. Turning the computer on after this blue screen/forced shutdown will always lead to a completely stable system, and no errors are mentioned in the event viewer (aside from a critical error from shutting the computer down holding the power button.) What's odd is that, aside from these weird stutters that occasionally occur, the system runs with 100% stability, even when running intensive benchmarks on CPU, GPU, and RAM using BurnIn Test (the tests are all run with 100% intensity for 15 minutes, returning with zero errors across all fronts and a complete passing score)
WHAT I KNOW: During these stuttering events, the MHz read on each core on Task Manager and on Ryzen Master will drop from 3000-4000 (during games, moderate load) to around 500 on all cores EXCEPT for the 0th core (More specifically, all threads except for thread 0 (more MORE specifically, the 1st thread (of 16) on the 1st core(of 8)) which seems to run at a normal capacity. It doesn't seem to make up for the lost difference by working harder, it just seems to keep working as if the other cores didn't just drop to below idle speeds. I don't have any images of this, but the stats will read like this:
Pre-stutter (Under load):
Core 0: 4000~
Core 1: 4000~
Core 2: 4000~
Core 3: 4000~
Core 4: 4000~
Core 5: 4000~
Core 6: 4000~
Core 7: 4000~
During stutters:
Core 0: 4000~
Core 1: 500~
Core 2: 500~
Core 3: 500~
Core 4: 500~
Core 5: 500~
Core 6: 500~
Core 7: 500~
TO SPECIFY: I have completely ruled out CPU Temperature as the culprit, as the CPU temperature will hardly ever reach past 62C even under heavy load. (This CPU cooler is absolutely WACKY, snag yourself one if you don't have one)
SPECS:
Ryzen 7 3800x CPU (Purchased in April of 2020)
Be Quiet! Dark Rock Pro 4 AIR COOLER (Purchased in April of 2020)
32 Gigs (2 x 16) 2400 Ripjaw RAM (Purchased in December of 2018)
EVGA RTX 2080 Super FTW3 (Purchased in December of 2019)
ASUS TUF GAMING x570-PLUS (wi-fi) (Purchased in April of 2020)
2TB M.2 NVMe Drive (Purchased in mid-2019)
RM850x Corsair Power Supply (purchased in December of 2016)
POWER SITUATION:
All cords are seated firmly, I have made sure of this. The motherboard can have two CPU cables plugged in at the same time (One 8-pin and one 4-pin), which are both populated. The GPU can have two PCIe cables plugged in (Two 8-pin), and both are populated. I have doubts that this is a power issue, but I will not rule this out just in case I'm wrong (Not unlikely that I'm wrong).
THEORIES:
-Power supply might be dying. Very doubtful of this however, as it will run perfectly fine for anywhere up to 9 hours of uptime with no issues, though I have not dusted it out in a while. Dust could be an issue?
-A BIOS setting could be the culprit. I have turned off C-STATE in the BIOS in case it was shutting cores off unwarranted, but I only recently did this, so it's unknown if this could fix it.
-Overclocking, but this is very likely NOT the problem, as I have all overclocking turned off MINUS ASUS' built in OC profile in the BIOS, which has been running INCREDIBLY smoothly thus far. (In fact, it's been running better than my other more basic overclocks with ASTOUNDING results. Not bad, ASUS...)
-RAM? It IS 2400MHz, but I'm unsure if this is a bottleneck issue caused by it. Turning on AMD's XMP (DOCP) seems to make the stutters occur quicker, but this may be placebo. I cannot currently afford to upgrade my RAM, but 32 gigs seems like it should be enough for this build anywho. High intensity RAM and CPU benchmarks run in unison come up with zero errors and 100% efficiency (will go up to 17 trillion-14 trillion operations performed and succeeded REGARDLESS of whether they were run separately or at the same time.)
WHAT I'VE TRIED:
-I have run "sfc /scannow" in an administrator command prompt, it came back with corrupt files and fixed them promptly. Following scans came up with clean results.
-I have High Performance turned on, with settings set to keep everything running optimally with no idle shutoff timers.
-I turned off C-STATE in the BIOS.
-I've set my RAM to 2400MHz in the bios, and ASUS' OC profile has set the CPU voltage and base GHz to very stable, respectable levels (Base clock is set to 4.20GHz, and the max boost clock for this specific CPU is 4.50GHz)
-I've enabled DOCP. (REFER TO THEORIES)
I will edit this if I realize that I have forgotten any info, or if I make any attempts to fix this that are successful or unsuccessful. Subsequent edits will go beneath this line:
WHAT HAPPENED: I recently upgraded my build from Intel to Ryzen, installing a Ryzen 7 3800x and an ASUS TUF GAMING x570-plus (wi-fi), which was an upgrade from a measly i7-7700k and an ASRock z270 Taichi. The performance boost has been immense, and there have been no issues with windows following the upgrade. (I did not do a clean install, but multiple people have told me there wouldn't be any issues following the upgrade if I didn't clean install. I've had the new parts in for about a week and windows has been operating smoothly without any problems.)
THE ISSUE: Following the upgrade, the computer will run very smoothly with increased performance for anywhere between an hour to ten hours of uptime before the computer begins stuttering, with the freezes lasting half a second and occurring every second or so with perfect rhythm. Most of the time the stutters will last for about 5 seconds before quickly stopping (as if someone flicks off a switch), and the computer will resume completely normal operation with no changes in performance (FPS will idle at 120-144 in heavily modded Skyrim SE with dozens of visual mods, previously running at 80~ FPS on average). Other times the stutters will last indefinitely until I shut the computer down. Shutting the computer down using the "Shut Down" option (or restart) in Windows will lead to a shutdown loop that eventually leads to a blue screen with an error code stating "DRIVER_POWER_STATE_FAILURE". The only way to avoid this blue screen is by holding down the power button. Turning the computer on after this blue screen/forced shutdown will always lead to a completely stable system, and no errors are mentioned in the event viewer (aside from a critical error from shutting the computer down holding the power button.) What's odd is that, aside from these weird stutters that occasionally occur, the system runs with 100% stability, even when running intensive benchmarks on CPU, GPU, and RAM using BurnIn Test (the tests are all run with 100% intensity for 15 minutes, returning with zero errors across all fronts and a complete passing score)
WHAT I KNOW: During these stuttering events, the MHz read on each core on Task Manager and on Ryzen Master will drop from 3000-4000 (during games, moderate load) to around 500 on all cores EXCEPT for the 0th core (More specifically, all threads except for thread 0 (more MORE specifically, the 1st thread (of 16) on the 1st core(of 8)) which seems to run at a normal capacity. It doesn't seem to make up for the lost difference by working harder, it just seems to keep working as if the other cores didn't just drop to below idle speeds. I don't have any images of this, but the stats will read like this:
Pre-stutter (Under load):
Core 0: 4000~
Core 1: 4000~
Core 2: 4000~
Core 3: 4000~
Core 4: 4000~
Core 5: 4000~
Core 6: 4000~
Core 7: 4000~
During stutters:
Core 0: 4000~
Core 1: 500~
Core 2: 500~
Core 3: 500~
Core 4: 500~
Core 5: 500~
Core 6: 500~
Core 7: 500~
TO SPECIFY: I have completely ruled out CPU Temperature as the culprit, as the CPU temperature will hardly ever reach past 62C even under heavy load. (This CPU cooler is absolutely WACKY, snag yourself one if you don't have one)
SPECS:
Ryzen 7 3800x CPU (Purchased in April of 2020)
Be Quiet! Dark Rock Pro 4 AIR COOLER (Purchased in April of 2020)
32 Gigs (2 x 16) 2400 Ripjaw RAM (Purchased in December of 2018)
EVGA RTX 2080 Super FTW3 (Purchased in December of 2019)
ASUS TUF GAMING x570-PLUS (wi-fi) (Purchased in April of 2020)
2TB M.2 NVMe Drive (Purchased in mid-2019)
RM850x Corsair Power Supply (purchased in December of 2016)
POWER SITUATION:
All cords are seated firmly, I have made sure of this. The motherboard can have two CPU cables plugged in at the same time (One 8-pin and one 4-pin), which are both populated. The GPU can have two PCIe cables plugged in (Two 8-pin), and both are populated. I have doubts that this is a power issue, but I will not rule this out just in case I'm wrong (Not unlikely that I'm wrong).
THEORIES:
-Power supply might be dying. Very doubtful of this however, as it will run perfectly fine for anywhere up to 9 hours of uptime with no issues, though I have not dusted it out in a while. Dust could be an issue?
-A BIOS setting could be the culprit. I have turned off C-STATE in the BIOS in case it was shutting cores off unwarranted, but I only recently did this, so it's unknown if this could fix it.
-Overclocking, but this is very likely NOT the problem, as I have all overclocking turned off MINUS ASUS' built in OC profile in the BIOS, which has been running INCREDIBLY smoothly thus far. (In fact, it's been running better than my other more basic overclocks with ASTOUNDING results. Not bad, ASUS...)
-RAM? It IS 2400MHz, but I'm unsure if this is a bottleneck issue caused by it. Turning on AMD's XMP (DOCP) seems to make the stutters occur quicker, but this may be placebo. I cannot currently afford to upgrade my RAM, but 32 gigs seems like it should be enough for this build anywho. High intensity RAM and CPU benchmarks run in unison come up with zero errors and 100% efficiency (will go up to 17 trillion-14 trillion operations performed and succeeded REGARDLESS of whether they were run separately or at the same time.)
WHAT I'VE TRIED:
-I have run "sfc /scannow" in an administrator command prompt, it came back with corrupt files and fixed them promptly. Following scans came up with clean results.
-I have High Performance turned on, with settings set to keep everything running optimally with no idle shutoff timers.
-I turned off C-STATE in the BIOS.
-I've set my RAM to 2400MHz in the bios, and ASUS' OC profile has set the CPU voltage and base GHz to very stable, respectable levels (Base clock is set to 4.20GHz, and the max boost clock for this specific CPU is 4.50GHz)
-I've enabled DOCP. (REFER TO THEORIES)
I will edit this if I realize that I have forgotten any info, or if I make any attempts to fix this that are successful or unsuccessful. Subsequent edits will go beneath this line:
Last edited:
(Ninite helps with a few commonly installed things afterward in one fell swoop, but, it does take a few minutes to download/install chipset and GPU driver packages, and assorted applications.)
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