Ryzen CPU, nVidia GPU games crash

[Jonathan William Vos]

Hi!

So I recently built a new PC but for some reason my games keep crashing, I can at most get a few minutes in game (best case) before it crashes and sometimes the game won't even launch (worst case). I've scrutinized the error messages I got (if any) and it seems to be related to Direct X / Direct 3D. I've tried a number of fixes, made changes to power settings, graphic and motherboard drivers but to no avail.

For example:
* DOOM won't startup, it freezes in menu
* Fallout 4 startups up but crashes after about 30 seconds
* The Witcher will take up to 20 minutes to crash sometimes
* Quake Champions (Beta) seems to run just fine and doesn't crash
* Fallout Shelter has even crashed
* Killing floor 2 generally works but has crashed twice
* Overwatch crashes after about 10 minutes
* League of Legends doesn't crash but I get a glitch that occasionally causes my screen to briefly go black and after some time in game it stops and behaves normally

Here's what my system is running:
AMD Ryzen 1700
Nvidia Geforce GTX1080
x2 8Gb Corsair Vengeance
600W PSU
ASUS B350-PLUS

I've done memtests, checked the disk, ran benchmarks, I keep my windows and graphics drivers up to date.

I have run out of ideas. Any help is appreciated.

Thanks!

 

[Embra]

Brand and model PSU? Have you monitored temps?

 

[Jonathan William Vos]

Brand and model PSU? Have you monitored temps?

The PSU is a BitFenix BPA 600U. Yea I've been monitoring the temps and nothing is high, GPU doesn't exceed 52C, CPU is in a similar range.

 

[jmrnilsson]

I've experienced similar freezes. Also with a 600w PSU. The recommendations I've found are:

-Try with memory set to 2133mhz.
-try with one memory stick
-try gpu in separate computer
-But a higher rated PSU
-double check power cables to motherboard and CPU
-double check power to gpu
-take apart computer and rebuild it

The things I've found made a difference.
- Disconnecting sata devices (2x 7200rpm) and case fans (2x 1500rpm 120mm nexus real silent). Resulted in fewer freezes. Previously always stopped at 70C at GPU.
- update drivers and bios. Bios first, motherboard later, then graphics drivers.

I've had significant improvement. Now I've excperienced two BSOD but with the message "DPC watchdog violation". Which seems to be a separate but just frustrating.

 

[Kasper Jorgensen]

The single most possible cause of a freezing computer is faulty ram. So test your ram.

 

[jmrnilsson]

Sure memory tests go first. You'd already ran those, right? I'd go with Memtest86 over Windows 10 built-in memsched.

 

[James Mason]

Where did you get your drivers from?
It's possible you just have a bad graphics driver, if so...


If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download
Intel: http://www.intel.com/content/www/us/en/support/detect.html