S.M.A.R.T. status: Bad, backup or repair

[jbrooks58]

So I am very new to PC building. I did my first ever build yesterday. Everything seemed to be working fine all case fans and LED's worked. BIOS recognized my CPU and ram. I went to install Windows and it said the drive couldn't be partioned. Its a 2TB WD refurbished drive. I restarted the computer and then it gave me the whole "S.M.A.R.T. status: Bad, backup or repair". Does this mean the HDD is bad or did I mess something up in the build?

 

[fzabkar]

Examine the SMART report using a tool such as CrystalDiskInfo.

http://crystalmark.info/software/CrystalDiskInfo/index-e.html

Look for reallocated, pending, or uncorrectable sectors.

 

[jbrooks58]

How can I do that? The drive I'm using doesn't even have an OS on it because it says there is a partition error?

 

[fzabkar]

Install the drive as a second drive in a working system, or boot from a CD with a SMART diagnostic program (eg Hiren's).

 

[jbrooks58]

Update: I retryed just now and now its saying I can't install on either partition because that drive is about to fail. I have sent it back to newegg via RMA hoping it was just an HDD problem not a build problem? Could it have possibly been a build error on my part?

 

[fzabkar]

I don't think you could have done anything to create a SMART problem. It would have been nice to have seen the SMART report, though.

 

[jbrooks58]

When you say "see" do you mean actually take a picture of the smart screen or use one of those programs?

 

[jbrooks58]

Also tomorrow when I totally remove the drive should the smart screen go away?

 

[fzabkar]

The SMART screenshot would show several attributes values such as Reallocated Sector Count, Current Pending Sectors, Uncorrectable Errors, etc.

 

[jbrooks58]

I have taken the HDD out now, but the smart didn't show any of that. Its just showed the sata port number and the afore mentioned error.

 

[fzabkar]

The SMART tool (eg CrystalDiskInfo) reports the SMART values, not BIOS or Windows.