Sabertooth x79, cpu fan error and can't enter bios.

xelement

Honorable
Jun 16, 2012
7
0
10,510
Hi, i just built my new pc, and when it posts it says "cpu fan error, to continue press f1" but pressing f1 nothing happens, ctr+alt+del doesn't work either, tried with 3 different keyboards now, also used an ps2 adapter but it doesnt help, and both the cpu fans are spinning. and the boot_device_led is lighting up, i have no clue what to do, is it a bad motherboard? it was nothing wrong with the memory after doing a memok test, i've also cleared cmos and flashed the bios to the latest, but it didn't help

Specs:
Asus sabertooth x79
Intel core i7 3820
Corsair vengeance 4x4gb CML16GX3M4A1600C9
Xfx 1000w
asus 7970
western digital 1tb
 
First, ensure a fan (best if it's the CPU fan) is plugged into the header called CPU_fan. Without anything there, the computer will not boot unless that safety is overridden in BIOS - not a good idea. To get into BIOS push delete key during the POST - turn on and rapidly hit delete until you're in BIOS.
If you have an operating fan (make sure the fan is working and the wires aren't caught in it or something) attached to the cpu_fan header, you should probably contact Asus for RMA info since cpu fan control is a function you want operational on the board
 

xelement

Honorable
Jun 16, 2012
7
0
10,510
The cpu fan is connected to the cpu_fan, and cpu_fan2 since i have 2 fans( Thermralight silver arrow) and both is spinning, pressing delete doesn't help, as it seems that the keyboard doesnt work, i've tried with 3 different ones but none of the work, but they work fine on another computer i have.
 
First you MUST use one of the 'Black' USB 2.0 ports (Blue are not supported) and best to use the top @ rear I/O. Once you get into the BIOS at minimum press F5 to Load Defaults and F10 to save = yes.

** If needed press the F Lock key then the F1 key on the keyboard, some multi-function F-keys might be sending 'Help' vs 'F1'.

Installing the OS, I strongly recommend that you follow my Guide - http://www.tomshardware.com/forum/303873-30-wont-resume-sleep-booted-raid#t2068879
 

xelement

Honorable
Jun 16, 2012
7
0
10,510
I've tried every usb port, no difference, i don't have a f-lock on my keyboard, guess i have to rma it, thanks for the input :)
 
Q - What Keyboard model? (should be on the back)

The only time that I've run across this is with keyboards that either aren't supported or those with MORE than just 'F1' on their 'F1' key.

Q - What's printed on your F1 key?
 

xelement

Honorable
Jun 16, 2012
7
0
10,510

I've been using 3 keyboards, a logitech deluxe 250, logitech "corded keyboard" and a random cheap one, none of the work, and on 1 of the beyboard the f1 is labeled "help"
 
Most Logitech's are fine and 'oddly' the cheapo ones are the least problematic (simple has its benefits).

Just occurred to me you have an i7-3820 which can be a PITA with some older BIOS revisions. More on that later.

Plan A - Safe Mode:
If possible I would try booting in to Safe Mode at least once -- that requires the 'F8' to work - http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode

Plan B - Update BIOS:
I am assuming that you cannot access the BIOS:

Next, if that fails then plan 'B' is to update your BIOS using USB Flashback and you'll need a USB Flash Drive formatted FAT32 and with no partitions -- the (.ROM) file must be extracted AND renamed to --- SABERX79.ROM

Latest BIOS is 1203 and I've have no issues with it.

BIOS - http://www.asus.com/Motherboards/Intel_Socket_2011/SABERTOOTH_X79/#download

USB Flash Back:
* Download the v1203 SABERTOOTH-X79-ASUS-1203.ZIP and Extract All (unzip files)
* Rename SABERTOOTH-X79-ASUS-1203.ROM -> SABERX79.ROM
* Copy (ROM file) SABERX79.ROM to the FAT32 Flash Drive
* Shutdown
* Move to the WHITE USB 2.0 port @ rear I/O
* Watch the Videos and read the information here -> http://event.asus.com/2012/mb/USB_BIOS_Flashback_GUIDE/
* Press & Hold the 'USB BIOS Flashback Button' until the LED starts blinking and release
* Allow the process to finish

Q - What's the outcome?


 

xelement

Honorable
Jun 16, 2012
7
0
10,510
I cant enter safe mode because i haven't gotten installed windows yet because of this, i have allready flashed the bios to the latest version (1203). im clueless i think it's weird but i hope it gets fixed if i rma the board
 

xelement

Honorable
Jun 16, 2012
7
0
10,510
just tried, still getting the same error :/ maybe it has something to do with the gfx card? i put it into the second pcie slot because the cpu cooler is so big, the gfx card wouldn't fit in the first slot, maybe that can be it? probably unlikely though