Samsung 850 Pro SSD Issue Initializing

[scottpole]

I bought the SSD a few years ago and used it on my Xbox One up until now with absolutely no issues. Today I decided to start using it on my PC, so I plugged it in and tried to set it up. The issue I'm having is when I try to initialize it with disk manager, I get a "request failed due to fatal device hardware error" message.

I've been scouring the web trying to find similar issues but everything I've seen and tried has amounted to nothing. The drive worked completely fine on my Xbox with zero issues. I figured I would need to format it for PC usage, but I havent been able to get that far. Thanks for the help!

Edit: Also, in disk manager, it shows as unknown, not initialized and there is no storage shown as well.

Edit 2: I also forgot to note that the drive DOES show in BIOS as well.

 

[Darkbreeze]

Download and run Seatools for DOS. Run the short DST and long generic tests. The long generic will take a long time to run. Many hours.


https://www.seagate.com/support/downloads/seatools/


Also, take a look at this. Might be some helpful information there as well.

https://www.powerdatarecovery.com/data-recovery-resources/recover-from-fatal-device-hardware-error.html

 

[scottpole]

Download and run Seatools for DOS. Run the short DST and long generic tests. The long generic will take a long time to run. Many hours.


https://www.seagate.com/support/downloads/seatools/


Also, take a look at this. Might be some helpful information there as well.

https://www.powerdatarecovery.com/data-recovery-resources/recover-from-fatal-device-hardware-error.html

Hi thanks for your reply! I've tried to run both of the tests on SeaTools as you suggested, sadly both failed. I checked out the other link you posted. I've not been able to assign a letter to the drive yet so that I can format it.

 

[Darkbreeze]

Download and run Intel Solid state drive toolbox. You should be able to properly test the drive using that or alternatively, SSDlife, to tell for certain whether the drive is bad or not.

https://downloadcenter.intel.com/download/27460?v=t


https://ssd-life.com/


I would also highly recommend trying a different SATA cable AND trying a different SATA header, before assuming the drive is bad.

 

[scottpole]

Download and run Intel Solid state drive toolbox. You should be able to properly test the drive using that or alternatively, SSDlife, to tell for certain whether the drive is bad or not.

https://downloadcenter.intel.com/download/27460?v=t


https://ssd-life.com/


I would also highly recommend trying a different SATA cable AND trying a different SATA header, before assuming the drive is bad.

I rebooted my PC and now the drive is actually showing space inside disk manager and when I try to initialize it, it says it is write protected, instead of giving me the fatal error. Also, I'm using USB 3.0 as I don't have an extra SATA cable at the moment. I have an external case for the SSD.

 

[scottpole]

I was able to initialize the SSD using AOMEI Partition Assistant and then was able to format it and make a volume using disk manager. I'm not sure what exactly I did other than powering down, re-seating the SSD in the external case and reconnecting everything, then powering up. Anyway, thanks for your help!

 

[Darkbreeze]

Probably it was not seated well. Much the same problem as with a bad or poorly seated SATA cable. Important thing is that you got it going, so kudos on that. Glad it worked out anyhow. Good luck to you.