[SOLVED] Samsung 980 M.2 doesn't show up after installing on my ASUS PRIME B365-K

[BlueStripe_99]

Updated BIOS, still nothing... Not in the BIOS and not in Disk Management in Windows 10 Pro.
Just wanted a storage upgrade and now it has taken up all my afternoon lol
Faulty module or am I missing something very obvious?

BIOS Version: 1605
i5-9600KF

 

[Lutfij]

For the sake of relevance, can you please state the BIOS version for your motherboard? What SSD were you working prior to the Samsung 980? You're sure it's not the Samsung 980 Pro, correct? Might want to also state the processor used on your platform.

 

[BlueStripe_99]

For the sake of relevance, can you please state the BIOS version for your motherboard? What SSD were you working prior to the Samsung 980? You're sure it's not the Samsung 980 Pro, correct? Might want to also state the processor used on your platform.

Updated the post, thanks.

 

[SkyNetRising]

Faulty module or am I missing something very obvious?

Make sure sata controller mode is set to AHCI in BIOS.
Show screenshots from

Disk Management,​

Device Manager (disk drives and storage controllers sections expanded),​

Windows storage spaces.​

(upload to imgur.com and post link)

It may be necessary to install nvme drivers. Download from Samsung.

Tool & Software Download | Samsung Semiconductor Global

Download various software related to your product, including Samsung Magician, designed for use with Samsung's memory products, and find related information.

semiconductor.samsung.com

 

[rcald2000]

BlueStripe_99 Hello. Question: Did you use the included M.2 Anchor that Asus included with your board to install the Samsung 980 (non Pro) ? Were it me, I would start with removing and re-inserting the drive. If you agree, you would want to shut off the PC, unplug the power supply from outside the computer case (back of the PSU). Then after the power is unplugged, hold the computer's power button for 5-10 seconds, to discharge any remaining current. At this point, I would reseat the M.2 SSD, then plug the power back in and boot into the BIOS to see if the drive appears. Were it me, that would by my first step.

FYI: I'm not personally familiar with the "Asus anchor" as I've never seen it in person before. Therefore please use caution when removing / reinstalling the SSD. If anything seems weird about the process or the final installation, please feel free to take photos, upload to imgur and share the link here.

Asus anchor
page 17 and 18 of the user's manual.

Asus Prime B365M-K user manual

PRIME B365M-K｜Motherboards｜ASUS Global

ASUS Prime series is expertly engineered to unleash the full potential of AMD and Intel processors. Boasting a robust power design, comprehensive cooling solutions and intelligent tuning options, Prime series motherboards provide daily users and DIY PC builders a range of performance tuning...

www.asus.com