Question Samsung 980 Pro 1Tb not detecting gen 4 and Performance Issue

May 2, 2023
10
1
15
Hello, Today I got my new Samsung 980 Pro SSD, and it's not working up to the mark. , I am also facing the issue.


What to do? Suggest it to me, guys.

My SSD serial number is different on the box, and in the Samsung Magician software, it is showing differently.

Box Serial number down below.
Box Serial Number

Serial Number Showing Different on Software .
gsUHo3d_wMLwpr8cXBHRHFCdGk5wHGiG_GDE6O0xfrqga5Vj66ZNBbhOv0-SaVv8mBJHDK8fZZvbNlBVfoTZOxmF3dJeKleGYHCv8EJrHO_Mavb1_lelAVsdMdS4jCR19H-np90BTVaO3tfIyL3RqIeWYy77eIWn_LecNP2UVnykXKpt-XXlP9LUaJtCMDN2MsXekKPIPWD0u0QXKAdgdlIPoGuNGoEyV83yXSKcIV6GnNJ_IodwUSSsOL4fZd3x02X91JF4jDaIvjphO-_GMu8P4wauGk-gtQ5LjMQV4oCrrGIr-n7aYmRnEH79iCACYOdahpuJa5hHlIeS6IUzvSuhvNAbcfZdJZ56C5XwuGX9ZwhYlRE3NPB9TRVpOy9DEddcXRQBdXgu1fLCOjO3PId5qviUUeSXCT6JtAb5IJsrijheQ6syBt_es0qY0RsYBLOVR5a8RyZYf2O060jcRW3Hm9rdwzas_CBtkgNXpmTl4nhF37PnE6O_qPilveNghxK9RcDmsBPXzxb1UKkSuagywF5k1p8H3m5FNEH0Has17Mu_ZD58WWMANMJPUSJWqxfqGiXdDl5QOQwTGQfXJx7ERJ3_fFaYqlcJvDiG2FulOIYghZ6Be9iFLcJWgJae2rmUDnGN-Jt_X6EOGSbtLLqYMg56gWcpf15PTgei1VQmXOeKZBcvSnuf82EKnIF39HUjq8ogFYSS_Ixb2pzC53RR_ZpMlXpYbsz8vfjmFW2MjNTBcUdiUPrC435D0ILL9NgZ50FBcdaWXFyeLNKAzuhlfCS5NImyhXnO-cDELu-yUApYZDeAPY89Cy6u4I_AUX6UxBjOhHvbTN6JlBx_GPIFgbLa_ZezZCVHgTpC9kus_fFrzGhwRmfxBv6nNAdme6U3LzqxBGGhVYxr2w-G6fhIARzCRoApapGBTJF5nQEdSw=w987-h555-s-no


It shows "genuine" next to the serial number.

Even i am getting the message on the Samsung Magic Tool that it is recommended to connect PCIe Gen 4.0 for optional speed.
Oonuxx5lv82iu61reaMtx80YEz8Dr1VgEwFqgHqbMSFNKJX8zysSeL5a6W3o_KDLHzqaUtvzSTZX7-hqTwGBgajk99n6tlGYxmDtSB4yiYZM09O4s7mSjMhF9V3_NPop-ujlYG9i_cbYP3DXkIt8udvukort8aIm5h1ozgTILG3YvNx82fwCoxbWNz8XVvMB_TrvSKeimoK7BqfNEby-wL6kkCm_o6w4XrN8q3OLHI8FKTSrsfBhJMuUOOCxIliJk6amW2TwOGHg9u3pupvtEPNMCgNiURyFeQv5o0fplXeAscwmtaxo-eWBl4kOYl7CjJd4gGLfM-q0hmdbGvGEu2kXhzhtZb1vrSAPjTKdVV7lxGB10CrQur1f31rj3g-3yVn2nz1VCS9n2yIlNBJCPld8bNyw7HAbZzqvL9Dh1vRx3CCPaYTET3KJLBwhPtUMqLL5ePjt0Q4qWbo3oLschus1IzaT2NqYGri1b9dPRRVXUW0FPsfWKTaaRPPo-lTbf5pcR-Ai2QHHv_BKgDSr4DLP_bXE_W38h0l_afUOsUNXi8N9HctSJNDTv7UEpT1oFpqewDSmfGxHyIJlGlrpFAsnQuTAQv72fLxIrNtTdq9XuBI5XjLuVOjRSn9vxPwU3zP8quMzHCP4FkTypUsxvK_UUhvMm6e1OJYLZok3EdCZyWbLOuMIcjyzA1MLMNL8oDUnlEsIBZ4YDabt18A6HjtUPGay3EdK6wkSR-s5ozRHRqhmmsuj_iWfe17zdXRa_w35QgE42Lj50CJstnVcH6qWE1ILvXUe8Gwn_eC3O4J6-V10RlDIGjqCKmpBZYknLovUUldp5aD1-C20jsc8uTpyiQHpVxIbRjEA09cNcxL1j4rMcafpJO4MkCjnz0r8_FZl0zH1K7U-A24edyjpO5Agn9PMqS0-C-pRqkFqTQRQ2w=w993-h438-s-no

I am getting these results after testing.
Fpo7yyLywp11gmcj_Fto_Z0fy0hUXani9XC4DLKjSrBCyRwXbQZUjg_IdXjuJ5exXGig1EgDYakboJJj8XjUyTVNF7Brs9Iebi3VPL-kkOXIhPeFDc4dMomuI5zO5KSr6sl9mHGX8rQKZdNtMKlwJ2qc2PzbCjXkN7R0qIEmN_7gI5nhITLgR_WixJrUaVFevcqoxeb9i5x4sPnKWBUUqcaVtwjDcXlPnJ74OWwG3gI8xFBBlFhilLs6h-7q_K3XDdxQaDvogh8LchRxrqSsS9NABHv7ZpOxhbmUTSQ6kbiTFoFA0KdN1ousMPiWKsGys804I6gLHIhkxefnB3pJGX6xL_QfbFOBnLlB5CBKCIo7stXMfWi45b4aKGnlieY7RvO0_SW2Ivp_2MJQ0XmD52CONcTfH9OLKtOvqw0mLTCQehOneVzsH6-4AmexBStnwvPCqo0WnOe2Lb-vU0egW3aZKeMAnsKMNedoySYnGjW1dm3ZZl1hamuJHoZYCE9nbtq2GqfEP3OFLaMW9772Phj9wczcFku-1qZM96_He1_aa3lVG42Z8zyaNvEKLVgFh_5EVqqnAk9iXAl5TcnPLXcIkDObofZPKLtw7cBWUZyIyqIjhN0AyvwYz9_wUCkKL5wEftlz8MpN04utF1vq2_umC3ZlTUpBU1v5U2_rIIlQhQ9caSYLbT2X-0V1mOsJt6N3gOSBlkz546jcbsPh9XvHFST0uK4OXxdajHkJB3SDJBA3IW6AMzEIF63Ci1HtLZxjm-G-bejl-jIEFAx-JEkiGa-2hRV3uDUZ_YX3m57lerqcgy6pA9APnnha96MOOWkoDIs3-CBwtAEgNM4k_MQsBSMjyBAf4Tu8rFVMyQooqN8f4LVrKUBWJdwUvr-pYcxpjkBoVkscuYNWKN3aYBcpxtXE1lkyaMsXojgElJ3FIQ=w511-h371-s-no


I am not getting their performance up to mark.
dJywIIc0PCKKgwUpoG-Qh9Av9la3zCdON7iCWMHXJ5HS1W7VGuRGvY7zs-4z9RQg76ultG3jWc6JtUTSxiDS_Fyy94wf8JpM5l9JVmMy018ryj7F7C_Gj-gve9Uti07X6K3Vql1Wrm6dVqIEr_E6lWJbANCOMNANKkpHR75NdytbXooI1-wwRKMy1QUpVxarmDBaDYOvAuo-DrushHUyte32VH6oRAaPAuRaG2G-X2NO9WfbibLzkPkqd9WV7Lgn_q9n34Oa1Az0MJZwqptkv9fGalcenWlxSUM1SQccmuc6PyJE5tk2CF9Hst2S_hVMNpJ_ot1eqq9gIYaPMIVJzOpqbwQK_uxUdc2jy_OfsnEj43udPiRufFfblcyU89eodzJiHQOPhfUXX55Ve4e2E6A1mfZvTgPyELrFjNNdLtgXWTI9y8z9jfehekUQQpot8fpM_khvv3wjJmJ1u7yOkJY9khk6a1BxiOks8ub7dgNpv8rNkzRkhm6mkoLdeJK2eNnqsbDvTcpV6EvzVaZi0w3IM2Vk_Qr6MU2cTUPzxP1M-jTwbNaylqxa-DHRWhKL7Fpimf8ytYov4wBCLMmqhT-fNw7H7ATz4BAJYqBK5CCxlKAVFy4SOwToeQARHgUV9_mAMtlCkxmJbYCv8EXipeQL56AYRz-5uGWVDkVkvbgljo5gJZZJP-oanGZ5a1OAOw2AhjW-PClKUNvVBJJkN42FIWxkWsdbdw0ZR7gfsEZKxA6yNC5y1hqBIUQD6gNOGwAnGGh8wPHnVrWRFKVndFasVpP6jb_pwpT1k-qQrBVHVf9xJZe5u339ti1BP5Bk7MT7UjnntaxBjuA9-j-U5AufIcsaNu7Bbw1Lz93KxsdHyOS2JlqnbFyRx-idPnRih2DniMEUSfloLG2aUv1WspZ45vwgekngEC8GOitYx2p0dQ=w758-h531-s-no
 
May 2, 2023
10
1
15
Few factors to consider since your ssd is running in pcie 3 mode. Include cpu, motherboard and which m2 slot you're using.
I do not know much about this. I am using the HP Pavillion 15 dk-0046tx gaming laptop.
I am attaching the specification.
I had a pre-installed 256GB SSD that came with the laptop, so I replaced that SSD with a 1tb Samsung 980 Pro.

jXOuZMjn-vqF-qC9LvzB-2LpeK-4EtCjyyIWQ_VOAb0_DDMvnIBKqL-cRivfmNPQ8EfWXh064zNDuIELLS1MuQI8NKXwUXVObAdCATd2-eJAUlCyAAT_8I_7rn9rVtB3rS06tgZYWP7DqIvFaBefkAWAJ-NKEC4dAWWTzDEsGGwkRq6HHBYMzKwPnyYyqSg_31SxXhLIMsjyQhuBG1DMAMX_FWH31r3VgRQzB2sPYJ1Kaaz_Ii12DWHq0fxdm9IeQkEOX-xthOgE26-3lSipsTLxfxvbBh1ENV0v78jFMt7qs7G_gs20Saxc6VC4oL5aaXD_AlXNlCXiD5kup9OzGprmzysGslxWSbGTvvF6lgNezBz_lJqz8njZHn9Gv92ofVJKTOJmgIiheEsTs1soMCuNMf1gY69fA3IXazu6aoU95Ex9w6StT5JwN-RQcT4nmK0nYG6rdqV8gnXVBDB6k0LVDPiE0nH1Rc9rETzmKi2FtAqXZfFJMCvR6FT_FYF_jvZ6RJLCjIePwRHyOBIeYcODc6lSKuoG9KQQ9mUt4_Nq74E4hGUnPOZ3Ur-27Cgk7OFT5K1locslMwvKuw3latzCVAvIyROll6bxoRg5P85X4hYyD-DNdEER_qLOQ55ROQxOgriee8CZ3_VLR1FzllDZBe6NuQEuYi5DFDGAxpVHtiIpDzBK5HJEfNMZt8BhTJDzmXwQN3riYFSba1Fx32O71ZaD8-poJHlTl8LY6Ni4tNRfCNjGnkR03qTOgnhzrPEhQCWjRedU3lqjJhUgvFgPpRk43BWsT0zjRrLoR9w_0QWQ95C0Mx1d4-aG08bNXl56xzYzEpEwHx3VFXbBDrM6B2PewtoHfj1Oc8EfoDX1Z6CySwe1CvoLvkGt7dUfcXmLspcR-zx68mynjIBDw9aE8pGPQDWebi0A72KVj87WKw=w420-h423-s-no

595wqFPgYnraKpTj6OzMmOuWDqJFRX9vTtu8y-UOU0dcFXOVNN5dXcuIjmIsqyVORgl5kn5dRjmMSlEBEKSyq95YXkodg_JGrP2yZ_WF088OfwGHRNU-saSXg1uiH3LfElGPekGrFtp5r6Rn2iKJYuF3O8Uagv4OcfqJ0FwU2DHVSxz-PZrjjwPT1lnfCks0QzuyOtY1BmHEvG2FVu5w8j28H_zncMauTPzt5LVkhlTMo5sXqznw0r1bDWsh5LIyvwLhPsJBtoxYI4uuc_TZ56Q7nPM8B_UL1xxZcCEUaav65gvyvV37WiDx2UqFnfCztoX_Ihoa0eMkV9xPrp5rKsIvByuCxw3P7vPDCxu23xT9ENxDvr7Vursa0xHfyu6oLdN7j60D4J55OEjtXt8FT6YsH4hC64VAyCeasApC__ljxVuH-rhMd2Oe1ICxaL-vwI0clD721rtvFNFTy0HgTyRmQhrczJasDgeR_nDZ5qu4Ex3O5J-pu5MMCqB_EsbX5F-gA89wyrNH864OD_roV4YRO8wkidab_QhxP97IOWn7qtsG-Tzvq2YC1e534TYnpY5C0qV8LOCSGzj4DR15RPGoehcBjDL5kUJPBK-1YKWs1HxsQwK_BgoXL-SoyRKMsotSLRHKCRz2SIoQ_DQnv0hw7uvEb0yohbEHeCsSXAqHG_c-6J5ckRIDkf0gf83neXQclgMxTwV1gmEMWe46EHbl3JwA8tL4GSmdguZZCq99y-Ius23tc-vEs3Qa7LDnvKWZgJ3RptudD62snId78ZgiDmVvduIxiIEv97A-kJWVxRcXWZfbWALetZvwxRbaPwAmK88k320MmXFUwHxvyuCUK6ZUUCL2rmX7fjpzKe1be5jhQFQTzeSVeEzp-U2hM4uQEAAilimWkYmv05t1Stt6J4Q6ww7D81oI3hIEVJUoiA=w416-h412-s-no
 
May 2, 2023
10
1
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Given the above info and pic, your M.2 port is PCIe 3.0.

Your new 980 Pro, PCIe 4.0, will never realize its full potential.
so its not worth it anymore? to buy the 980 Pro as my main board hardware is not supporting it?
 
May 2, 2023
10
1
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1. You're plugging a 4.0 drive into a 3.0 port.
2. You will never ever notice the difference either way.
But I am not getting the performance, so should I return it to the seller? as I am not getting the desired output from it.
 

boju

Titan
Ambassador
Random access times is what you want in games in terms of performance. All ssds share similar times whether it's sata, pcie 3 or 4.

As for storage, well depends what you do there. If you copy or transfer large files a lot then you would benefit pcie 4 transfer speeds. If not then don't worry about it.

Keep the ssd. If you ever upgrade laptop or build a desktop computer can always repurpose it.

Is this ssd your primary drive with Windows on it? If it is a secondary drive, what drive has Windows on it?
 
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May 2, 2023
10
1
15
Random access times is what you want in games in terms of performance. All ssds share similar times whether it's sata, pcie 3 or 4.

As for storage, well depends what you do there. If you copy or transfer large files a lot then you would benefit pcie 4 transfer speeds. If not then don't worry about it.

Keep the ssd. If you ever upgrade laptop or build a desktop computer can always repurpose it.

Is this ssd your primary drive with Windows on it? If it is a secondary drive, what drive has Windows on it?
Thanks a lot for your answer and help. As you mentioned, I am going to keep ssd .
Yes, it is my primary SSD; I installed Windows 10 on it.



Note I really like tomshardware site all the members are very helpful and awesome. got a very quick solution.
 
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GVM2014

Prominent
Mar 29, 2022
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If you copy or transfer large files a lot then you would benefit pcie 4 transfer speeds.

He would be limited by interface speeds, though. An user can transfer files through ethernet, in which case he would be limited by his ethernet speed, which can be 1 Gbps, 2.5 Gbps or 10 Gbps ( for a max 1000 MB/s), or through USB 3.0 (which is 400 MB/s for gen 1 or 800 MB/s for gen 2) or through Thunderbolt (10 Gbps, 20 Gbps or 40 Gbps). Someone could transfer with PCIe 4 speeds only from one NVMe drive to another NVMe (both being PCIe 4.0) within the same computer, which isn't a common usage for most people.
 
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boju

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That's good Windows is installed on it. That is where the performance comes from, not just having games installed on an ssd but some have mechanical drive for the OS then game on ssd. I put that to personal budget circumstances mostly but it is wrong way to go about if it can be helped.


Someone could transfer with PCIe 4 speeds only from one NVMe drive to another NVMe (both being PCIe 4.0) within the same computer, which isn't a common usage for most people.

I agree with you and that was one of my queries. Which i assumed may or may not be and not to worry about it if this wasn't a regular thing.
 
Last edited:
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