Question Samsung All In One - Windows 8 Locked

[sdph536]

I bought a used Samsung All in One PC - Model DP500A2D-A02B and the seller told me they had wiped the drive but that does not appear to be the case and when I boot it boots to a windows login and the login appears to be tied to their gmail account.

Is there anything I can do to get around this and maybe have windows do a factory restore?

I went into the bios to see if I can change the boot order and the only option listed is Boot Manager. I am not sure what that is but does not give me the option to select USB or CD, etc.. maybe it does that automatically but I am not sure.

Before I go out and get a different drive I wanted to post this to see if there is anything I can do--

Thx in advance.

 

[sdph536]

I just found the shift reboot option... so I am resetting it... sorry for the premature post.

 

[sdph536]

Well I spoke too soon - although I found the option to go try and reset the system I have tired both options:

Just remove my files

and

Fully Clean the drive


both options the system after some time comes back and says

There was a problem resetting your PC. No changes were made

and then it will go back to the windows login prompt.

What options do I have if any to get the system restored/reset ?

 

[ex_bubblehead]

Sorry, but forum rules prohibit any assistance in breaking security of any kind. Your only option here is a complete wipe and reinstall from fresh Windows media.

 

[sdph536]

Understood but just to be clear -- my ask was not - "Help me break into the prior owners windows account"