Samsung Canada Smart Hub Server down

[oneforward]

After being unable to connect with the Smart Hub's www browser, and also not being able to connect to Samsung Apps I was convinced the problem was with Samsung's server. I had a remote session with Samsung support person. He confirmed I was correct, but offered no solution. "Check back in 24 hours"!

I hope this issue gets escalated, as he began the session by telling me there were no reported problems with their server(s).

Is anyone else experiencing this issue, in Canada?

 

[SammyUser]

I am not in Canada but in US. I also cannot access Samsung Apps since Tuesday evening. I get an error pop-up saying there is Network Interference. Amazon app also is not working. ALL of my other app DO work. I have been on two chats with Samsung tech support. It appears to be a known problem that the are "working on." One of them said that there is a conflict with the Amazon app causing Smart Hub to crash. If anyone has more info, info would be appreciated.

 

[SammyUser]

I just got a Smart Hub update and things now appear to be working.

 

[oneforward]

The issue I have is that my Smart Hub defaults to Samsung's Canadian server. So for example the Amazon app isn't available here, AFAIK. The workaround is to have Smart Hub connect to a server in a different country, but that's not a long-term solution.