Samsung D3 2TB Secret Zone Problem.

[PAMIR01]

Hello,

The first day i bought my Samsund D3 2TB external drive, i installed the Samsung Drive Manager Program. I have created a secret zone drive which has a capacity of 800GB. Then i transferred nearly 400GB data on this drive. Everything was working fine. Problem started after i shut down my computer and restarted next day. Now i cannot reach my secret zone drive. It is not listed in "My Computer" screen. My secret zone drive is in "auto-connect" mode. When i start Samsung Drive Manager, i can see that it is still there. I do hit the "connect" icon but nothing happens. Everything my computer and OS are still the same and everthing about my external drive seems to work fine, except this problem. There is no error message, I tried the external drive on my old computer (XP x32 bit). Everything works fine. My personal computer (Wista x64) does recognize the external drive but not the secret zone drive which is within the external drive. I am wondering why this is happening? I have downloaded "secret zone update tool.exe" and tried it. But it did not help. My secret zone drive was not a ".msr" image file.
My OS: Windows Vista x64

Thanks.

 

[popatim]

I havent used secretzone in a long while but you used to have to select the drive you want to connect first, even if you only have 1 drive, and then when you click connect the password entry screen pops up... perhaps this still persists?

explorer natively hides empty drives, you can tell it to show those in explorer's options. It shouldnt show you your secret drive beacuse you haven't connected it yet but you should see the external drive.

If that doesnt work. Open device manager and find the external drive and delete it. Answer yes to deleting its associated files (drivers). then disconnect the drive and reboot. When the pc is back up and running, plug the drive back in. this will reload its drivers and hopefully it will work again.

And please remember that important files need to be backed up on different devices. Never trust a single drive to hold your important files.