Samsung EVO 850 - Is in a locked state problem.

[luckystrikes]

Hello Community,

Okay, I was doing a Samsung Magician Secure Erase on my Samsung EVO 850 500GB.
After that, it automatically ENABLED Class 0 and all I see now it "your ssd is in a locked state"
So I cannot do anything, anything at all with this ssd.

I do not have any access to allocate my partition as a local disk since it's not showing up on my "Computer"....
I am trying "Parted Magic" iso to fix this, I tried to do another secure erase from this program however, it said it is locked.

It tells me I need to unlock my AES (Class 0) from BIOS.
I cannot find any source regarding this.
I literally spent 6 hours now.

Could anyone please help....

I would very much appreciate it.
If I can find the answer to this from someone here, I promise I will paypal my $20 dollars.

Thank you all in advance!!!!!

 

[cTs Corvette]

According to Samsung's website, I see this:

The encryption key set for the AES is stored in the NAND of the SSD. If the key is lost, you can only reset the encryption key by performing a Secure Erase.
If you do so, all existing data will be lost.

So it sounds like you should be able to clear it by doing another Secure Erase.

 

[tsuneo6]

off the record, noone is expecting to be payed for helping out. and noone should accept a payment for helping someone out on this forum.

 

[luckystrikes]

Yes and no.
I am that desperate to not lose 300 dollar worth of money of my own. Thats why.
Thanks for the obvious comment

 

[luckystrikes]

According to Samsung's website, I see this:

The encryption key set for the AES is stored in the NAND of the SSD. If the key is lost, you can only reset the encryption key by performing a Secure Erase.
If you do so, all existing data will be lost.

So it sounds like you should be able to clear it by doing another Secure Erase.

It wouldn't allow me to secure erase again because it is locked.
Although, it's telling me somehow to unlock in BIOS.

Could it be that there might a sata controller defect internally with this ssd?

 

[luckystrikes]

Called Samsung and they said I have to RMA it and that was it....
Guess just gotta wait few weeks for that to happen and get a new one.

This thread would be closed.

It's for the future reference for people who might experience the same thing.

During the set-up, or Secure Erase, it somehow automatically tripped itself to set a password and put a lokc into it.

There are no other solutions when this happens and only able to unlock by the Samsung.

If this happens, make sure you call the Samsung for Support and explain.
They will probably offer you RMA with even new SSD card.

 

[tsuneo6]

I'll pick your reply as solution then.