Samsung Galaxy Express 3 Keyboard Won't Popup; Can't Enter Password

[Yee_Man]

I've tried looking online but I didn't find anything that works. There is no emergency mode, it doesn't work in safe mode, and I can't go to keyboard settings. I have not been able to use my phone for a week now and I really need it. Any help is appreciated.

Thanks,

 

[WildCard999]

Can you post a video of what happens after turning it on?

If you can get into the phone you should be able to access new keyboards via Google Play.
https://www.androidcentral.com/how-set-default-keyboard-your-android-phone


If your trying to bypass the unlock/password we cannot assist you with that as it goes against the forum rules.
http://www.tomshardware.com/forum/19-73-forum-rules-read-first

 

[Yee_Man]

Can you post a video of what happens after turning it on?

If you can get into the phone you should be able to access new keyboards via Google Play.
https://www.androidcentral.com/how-set-default-keyboard-your-android-phone


If your trying to bypass the unlock/password we cannot assist you with that as it goes against the forum rules.
http://www.tomshardware.com/forum/19-73-forum-rules-read-first

I can turn the phone on, I just can't type the password because the keyboard doesn't show up when I tap the box. When the keyboard stopped working I thought maybe restarting it would help, but it didn't.

 

[Kasper Jorgensen]

Only thing to do, probably, is to do a hard reset following these steps

1 - Switch off the device
2 - Press and hold the Volume up button, the Power button and the Home button at the same time.
3 - When you feel the device vibrate, release ONLY the Power button
4 - A screen menu will now appear. When you see this, release the remaining buttons
5 - Use the Volume down button until you are highlighting 'Delete all user data'. Press the Power button to select.
6 - Press the Power button again to select the Yes - delete all user data option
7 - Press the Power button to highlight, then select the 'reboot' option

 

[Yee_Man]

Only thing to do, probably, is to do a hard reset following these steps

1 - Switch off the device
2 - Press and hold the Volume up button, the Power button and the Home button at the same time.
3 - When you feel the device vibrate, release ONLY the Power button
4 - A screen menu will now appear. When you see this, release the remaining buttons
5 - Use the Volume down button until you are highlighting 'Delete all user data'. Press the Power button to select.
6 - Press the Power button again to select the Yes - delete all user data option
7 - Press the Power button to highlight, then select the 'reboot' option

It sucks that it came down to this, I really didn't want to. Still beats getting a new phone.