samsung m.2 not functioning

[MrFinkster]

I have a Samsung 250GB evo m.2 installed and it's recognized in device manager and in my bios but literally no where else and does not function as a drive, is there anything I need to do to fix this like a setting in the bios or did I get a malfunctioning drive? I doubt its the latter but i'm lost and have no idea what to do.

 

[hang-the-9]

Did you go into Disk Manager and create a partition on the drive for use?

 

[MrFinkster]

Did you go into Disk Manager and create a partition on the drive for use?

it's not showing up in disk management https://imgur.com/a/FtR4V

 

[marko55]

Try downloading and installing the samsung NVMe driver from samsung.com

 

[MrFinkster]

Try downloading and installing the samsung NVMe driver from samsung.com

i've tried but it just says it's not detected https://imgur.com/a/nrmsZ

 

[marko55]

Can you post a screenshot of your "Storage Controllers" section in device manager?

Also, have you tried updating your BIOS to the latest code?

Lastly, what make & model motherboard are you running on?

 

[MrFinkster]

Can you post a screenshot of your "Storage Controllers" section in device manager?

Also, have you tried updating your BIOS to the latest code?

Lastly, what make & model motherboard are you running on?

https://imgur.com/a/S5hfz bios is updated, and im running an r5 1600x on an asrock ab350 pro 4

 

[marko55]

Ok, My guess is one of three things.

First, your motherboard has 2 x m.2 connectors but only one of them (m2_1, the top one) supports PCIe SSDs like the 960 Evo. So, is it in the top m.2 slot?

Second, your motherboard has 2 x PCIe x16 slots (and 4 PCIe x1 slots). Is there anything in the 2nd PCIe x16 slot? IF so, that will disable the m2_1 slot and keep your 960 EVO from working. You'll need to remove whatever is in PCIe4 which is the 2nd x16 slot on the board.

What's odd to me is that its showing in device manager but you don't show an NVMe storage controller. If the OS is interfacing correctly with BIOS and seeing the drive, you should be able to install that samsung NVMe driver and you'll see a "Samsung NVMe Controller" under your Storage Controllers. IF you've confirmed the first two bullets above, make sure you've got all Windows updates installed to be sure its got all drivers for your hardware.

 

[MrFinkster]

Ok, My guess is one of three things.

First, your motherboard has 2 x m.2 connectors but only one of them (m2_1, the top one) supports PCIe SSDs like the 960 Evo. So, is it in the top m.2 slot?

Second, your motherboard has 2 x PCIe x16 slots (and 4 PCIe x1 slots). Is there anything in the 2nd PCIe x16 slot? IF so, that will disable the m2_1 slot and keep your 960 EVO from working. You'll need to remove whatever is in PCIe4 which is the 2nd x16 slot on the board.

What's odd to me is that its showing in device manager but you don't show an NVMe storage controller. If the OS is interfacing correctly with BIOS and seeing the drive, you should be able to install that samsung NVMe driver and you'll see a "Samsung NVMe Controller" under your Storage Controllers. IF you've confirmed the first two bullets above, make sure you've got all Windows updates installed to be sure its got all drivers for your hardware.

So basically my GPU is using the Pcie lanes that the m.2 needs to function? I'm gonna move my GPU down to the other slot and be back, edit: moving my gpu to the other x16 slot it doesnt display anything