SAMSUNG printer cartidge failure

[ianeon]

I have a Samsung ml-1630w laser printer. It worked one day and the next it say the cartridge is not inserted and no matter how I insert the cartridge it just says insert cartridge.

Any help would be appreciated.


Ian

 

[Guest]

Check that there are any other drawers or doors and open them then make sure they are fully shut.

Possible a sensor has failed. In case it's just a mechnical switch that's jammed, take the cartridge out and shine a torch in there or feel for a small lever.

If you can see any metal contacts on the cartridge make sure they are clean and check there's no paper or other debris in the cartridge slot.

 

[ianeon]

Thanks fihart,

Have checked the contact switch that is made when cartridge is inserted and appears to be OK have also checked for a paper jam but printer is clear, am wondering if it could be a cartridge failure so have sent for a replacement and will let you know if that works.
Otherwise it means a return for service and am not sure how much that will cost. so might be cheaper to replace printer.

Ian

 

[ianeon]

Hello,

Have just received a new cartridge for my printer and it works, so it must be the old cartridge which I must say is an actual Samsung product.

I know for a fact it has only been used for a few hundred pages so it shows you that its not just running out of ink that can stop your printer from working.

Thanks for the help.

Ian 😀