Samsung S2 portable not recognized

PLZHELPME1122334455

Commendable
Sep 25, 2016
2
0
1,510
My Samsung s2 portable is not being recognized in My computer, it shows up on device manager and in disk manager, on the hard drive the LED is not blinking therefore according to the user's manual it is on standby. Any Ideas on how to fix this problem???
Thanks
BTW im on windows 10 but it also doesn't work on windows 7
 
Welcome to the TH Community, @PLZHELPME1122334455!

Can you please share a screenshot of your Disk Management and Device Manager and how the external drive is recognized there. Since it's visible in the Disk Management, check if it's detected as a healthy volume without having a different file system or color than the other drives there. If that is the case, maybe if you try changing the drive letter assignment will help you fix the issue and access the external HDD.

I'd also recommend checking how the HDD will get recognized if you use a different USB cable and a different port on your computer. If you have access to another laptop/PC, check how the drive is detected there as well.

Keep me posted.
SuperSoph_WD :)