Samsung S24D390HL Shadow Problem

dafter

Reputable
Oct 12, 2014
1
0
4,510
Hello

Few days ago I bought a new Samsung S24D390HL monitor. After I hooked it up I had a problem with underscan that I fixed in CCC. After that I noticed a small soft gray shadow on the right side of my screen going vertically it is about 5mm big. It is very noticeable on a white background. Today I also noticed it on the left side but its very hard to see. My monitor is connected to 280x graphic card using HDMI 10gb/s cable. I also tried DVI cable and the problem is the same.If anyone knows the solutions for this please help. I am planing to call and return the monitor and get another one.
 

mitu1234

Honorable
Oct 15, 2012
239
0
10,680

i too have the exact same problem and i returned it
the black shadow like line on right side , i was thinking it was a defective piece...thanks i returned,now it is cleared that it is a bad production with uniformity issue