Question SanDisk Extreme 2TB shows only 465GB in Win 10?

May 8, 2021
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I purchased a new SanDisk Extreme 2TB (from Amazon), as noted on the outside of the case, but it only shows 465GB in Windows 10 disk formatter utility. I ran the NTFS formatter on it, and it allows me to drag and drop files into the volume but doesn't show the 2TB capacity that I expect to see. Any reason for this, is this product not correctly labeled, e.g. is it a 500GB unit that would correctly show the capacity as 465GB?
 

USAFRet

Titan
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I purchased a new SanDisk Extreme 2TB (from Amazon), as noted on the outside of the case, but it only shows 465GB in Windows 10 disk formatter utility. I ran the NTFS formatter on it, and it allows me to drag and drop files into the volume but doesn't show the 2TB capacity that I expect to see. Any reason for this, is this product not correctly labeled, e.g. is it a 500GB unit that would correctly show the capacity as 465GB?
465GB is exactly what a 500GB drive would report as.

Please show us a screencap of the Disk Management window.
Also, CrystalDiskInfo, which will potentially show us the model number.
 
May 8, 2021
6
1
15