Sapphire 9800 Pro installation problem

[Guest]

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Hi,

I had a 7500/Athlon 2100+/Abit KR7A-133. I bought a Saphire 9800 Pro.

When i install it, (just replacing the 7500 by the 9800 and plug the card power
cable), i get no signal on the monitor. Nothing.

When i install back the 7500, everything run fine.

Do you know what i miss ? A setup in the motheboard bios ?

Thanks a lot for any advice.

Regards
Christian

 

[Xeon]

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Sounds to me like you might have a DOA.... Unless you're not connecting the
monitor properly, or making sure the key is seated all the way down and the
back of the card is locked?
"XtianBresson" <xtianbresson@aol.com> wrote in message
news:20040501031323.07231.00000674@mb-m02.aol.com...
> Hi,
>
> I had a 7500/Athlon 2100+/Abit KR7A-133. I bought a Saphire 9800 Pro.
>
> When i install it, (just replacing the 7500 by the 9800 and plug the card
power
> cable), i get no signal on the monitor. Nothing.
>
> When i install back the 7500, everything run fine.
>
> Do you know what i miss ? A setup in the motheboard bios ?
>
> Thanks a lot for any advice.
>
> Regards
> Christian
>
>

 

[bill]

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

I had the same problem, but with the saphire 9600 xt. I called Saphire and
after some troubleshooting they told me the card was defective. Then I
called the vendor (Allstarshop.com) and told them what was what. I sent the
card back to them and I should get a fully tested replacement by thursday.

Call Saphire tech support.

Hope this helps.

"XtianBresson" <xtianbresson@aol.com> wrote in message
news:20040501031323.07231.00000674@mb-m02.aol.com...
> Hi,
>
> I had a 7500/Athlon 2100+/Abit KR7A-133. I bought a Saphire 9800 Pro.
>
> When i install it, (just replacing the 7500 by the 9800 and plug the card
power
> cable), i get no signal on the monitor. Nothing.
>
> When i install back the 7500, everything run fine.
>
> Do you know what i miss ? A setup in the motheboard bios ?
>
> Thanks a lot for any advice.
>
> Regards
> Christian
>
>