Question Sapphire rx 580 4gb crashing!

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k3nzo

Commendable
Dec 8, 2017
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Hello, for some time I have this Gpu a Sapphire rx 580 4gb that I got from a friend[for him it was working fine] keeps crashing whenever i load up into a game!Yesterday i played a bit with Msi Afterburner settings and I downclocked the core clock to 1300, memory clock to 1900 and power limit to -5 and now works fine!Do you have any ideea why its crashing with factory settings?
My pc setup:Cpu-Ryzen 5 1600X
Motherboard-asrock b350 gaming k4
Ram-16gb Corsair Vengeance 2400
Psu-Seasonic M12II-520 EVO Edition Bronze 520W
Ps: this is my first post on this forum so Im sorry if i misspelled something and thx for your answers!
 
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While I agree that the M12-II is no longer counted as amongst the better psus, it's by a good margin better than many out there still which have no issues powering an Rx580.

Which pretty much leaves drivers and bios. Both of which can and do have conflicts with current Windows 10 Creators edition.

Before spending out on a better psu, I'd make doubly sure that your bios is current (may have to do that in steps, some bios are not direct updates), your gpu drivers are current and any motherboard chipset drivers (audio and Lan and pcie etc) are current. (bios and chipset drivers are found on motherboard support/downloads website).

I'd also run ccleaner, the registry tool, ccleaner again to eliminate any conflicts from temp files/orphans etc.

What was the prior gpu? Did you use DDU (guru3d.com) through safe mode to remove the old gpu drivers before installing new?
 
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Karadjgne said:
While I agree that the M12-II is no longer counted as amongst the better psus, it's by a good margin better than many out there still which have no issues powering an Rx580.

Which pretty much leaves drivers and bios. Both of which can and do have conflicts with current Windows 10 Creators edition.

Before spending out on a better psu, I'd make doubly sure that your bios is current (may have to do that in steps, some bios are not direct updates), your gpu drivers are current and any motherboard chipset drivers (audio and Lan and pcie etc) are current. (bios and chipset drivers are found on motherboard support/downloads website).

I'd also run ccleaner, the registry tool, ccleaner again to eliminate any conflicts from temp files/orphans etc.

What was the prior gpu? Did you use DDU (guru3d.com) through safe mode to remove the old gpu drivers before installing new?
Click to expand...
I did a fresh install!
 
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Ok. A fresh Install of Windows will wipe out any and all motherboard chipset drivers. You'll need to reinstall those from the mobo website. Windows only contains generic drivers who h can do the basics (like vga to the monitor) but won't do any of the advanced stuff (like gpu drivers). So sometimes windows drivers just can't keep up.
 
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Karadjgne said:
Ok. A fresh Install of Windows will wipe out any and all motherboard chipset drivers. You'll need to reinstall those from the mobo website. Windows only contains generic drivers who h can do the basics (like vga to the monitor) but won't do any of the advanced stuff (like gpu drivers). So sometimes windows drivers just can't keep up.
Click to expand...
After I installed windows I installed the latest Amd Adrenalin Driver!
 
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Is the bios up to date as far as it's recommended, and how was it updated if it was, since asrock specifically states to upgrade bios in several versions, not just pick latest.

In other words first update to P3.40, then Amd All in One with VGA driver v18.10.20_nhda , then P5.40 then Amd All in one with VGA v18.50.16.01_wqhl then P5.70 and finally P5.80, don't install P6.00 as that's for 3000 series (Matisse) cpus.

As far as I see they read, needing prior updates to satisfy the next requirements
 
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