Question Sapphire RX5700XT Nitro+ SE Crashing

grana92

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Oct 17, 2014
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Hi everyone

The question is simple, is my GPU bad or is it the PSU or maybe something else?
I get a lot of crashes when playing Frostpunk, as far as I've seen the GPU gets very warm but nothing critical (around 90 degrees Celsius junction, 60 degrees rest)
The GPU passes stress tests and benchmarks without issues (Furmar, 3dmark, etc..) in 2K

Specs:
MBO: Gigabyte B450 Aours Elite
CPU: AMD Ryzen 5 3600X (factory settings, no OC)
GPU: Sapphire RX5700XT NItro+ Special Edition (factory settings, no OC)
RAM: G.Skill 3200MHz 16GB DDR4 (2x8 Dual Channel)
SSD1: Samsung 970EVO 250GB M.2 NVMe
SSD2: Samsung something 500GB SATA3
PSU: Corsair RM650x

If it means anything: Display: Gigabyte FI27Q

Please help, this issue has been driving me mad for a year now. I use to think it's an issue with AMD drivers but by now those issues should have been solved....
 
Your GPU might be overheating assuming if the temp is always 90 degrees Celsius. 90 C is a high temp value, but does this happen only while playing Frostpunk game, or even other PC titles ? Do you also get crashes if you play other graphic demanding and latest games ?

Your PSU is fine, No issues here as that's a good quality PSU model from Corsair. Is your GPU under warranty ? How is the air flow inside your ATX cabinet ? Have you made any custom FAN profile for your GPU via any tool like e.g. MSI AB, Trixx or any other tool/app ?
 
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grana92

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Oct 17, 2014
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Your GPU migth be overheating assuming if the temp is always 90 degrees Celsius. 90 C is a high temp value, but does this happen only while playing Frostpunk game, or even other PC titles ? Do you also get crashes if you play other graphic demanding and latest games ?

Your PSU is fine, No issues here as that's a good quality PSU model from Corsair. Is your GPU under warranty ? How is the air flow inside your ATX cabinet ? Have you made any custom FAN profile for your GPU via any tool like e.g. MSI AB, Trixx or any other tool/app ?

Thank you for you reply Metal Messiah

This happens at no particular order or situation, but it happens almost every time when I try to play Frostpunk, lowering down graphics settings, locking the FPS to 60 doesnt' help
It also happens in other games such as Cyberpunk (then again it might have been the bugs, I requested a refund 2 days from my purchase)
Cities Skylines - Happened maybe 2-3 times
League Of Legends - happens way too often in game even tho I play at locked fps (60fps)
Witcher 3 - never happend
World of Warcraft - never happend

Note that I play on max graphics in all of the mentioned games

Also, sometimes my PC reboots when it's idle (just in the desktop, no usage, that's why I thought something is wrong with the PSU)

My ATX case is Fractal Design Define C, so yes the airflow in it might be a bit questionable...

I changed some fan profiles in the Radeon software but that didn't really help, even tho I ramp up the fans to 100% and the temparature doesn't hit 90 degrees C it still crashes...
 

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