I write this out of extreme frustration. Please overlook any angry tones.
In August 2015, I bought a sapphire vapor-x r9 290, a beautiful card. I was quite pleased. Unfortunately, it turns out that the card has not been working for me. My system was experiencing random stalls on catalyst driver version 15.7. By "stall", I mean that the computer becomes unresponsive (not shutting down). The screen goes black, the keyboard locks (ctrl+alt+del doesn't work, even caps lock or num lock doesn't work as evidenced by the indicator lights not changing). The stall was rare, but obnoxious. With every successive driver released by AMD since I bought the card (15.11 to 16.3.1), the stalls become extremely frequent. In fact, any time I USE the card (games, skype, even youtube videos), the system stalls. A driver uninstall and reinstall of 15.7 alone doesn't fix the issue, I have had to format the computer and reinstall everything to fix the issue.
Initially, I thought it was my older hardware. I was using the card on an ASUS m5a99x evo (pcie 2.0) and an AMD fx-4170. No overclocking of system or card. Powersupply was 775w (brand was diablotek, not the greatest, but still works). So last week, I purchased all new computer components. Brand new cpu and motherboard, RAM, hard drive, power supply, everything. My Mobo is now an ASRock z170 pro4s with an Intel core I5 6600K. Powersupply is a bit better with a Corsair RM750X (750W). Again, no overclocking. However, I'm still having the same issue. I love the card and wanted to give it a fair shake. I didn't want to believe the card was to blame, but at this point, I cant' find anything else wrong. I need help please.
As I am now finally realizing the video card is to blame after having it for 7 months, I can't send it back to newegg. Their policy of 30 days is pretty stringent apparently, even if I did just spend another $700 on updated parts in order to get my system working. Newegg! I have loved thee for 15 years! How could you do this to me!?
In August 2015, I bought a sapphire vapor-x r9 290, a beautiful card. I was quite pleased. Unfortunately, it turns out that the card has not been working for me. My system was experiencing random stalls on catalyst driver version 15.7. By "stall", I mean that the computer becomes unresponsive (not shutting down). The screen goes black, the keyboard locks (ctrl+alt+del doesn't work, even caps lock or num lock doesn't work as evidenced by the indicator lights not changing). The stall was rare, but obnoxious. With every successive driver released by AMD since I bought the card (15.11 to 16.3.1), the stalls become extremely frequent. In fact, any time I USE the card (games, skype, even youtube videos), the system stalls. A driver uninstall and reinstall of 15.7 alone doesn't fix the issue, I have had to format the computer and reinstall everything to fix the issue.
Initially, I thought it was my older hardware. I was using the card on an ASUS m5a99x evo (pcie 2.0) and an AMD fx-4170. No overclocking of system or card. Powersupply was 775w (brand was diablotek, not the greatest, but still works). So last week, I purchased all new computer components. Brand new cpu and motherboard, RAM, hard drive, power supply, everything. My Mobo is now an ASRock z170 pro4s with an Intel core I5 6600K. Powersupply is a bit better with a Corsair RM750X (750W). Again, no overclocking. However, I'm still having the same issue. I love the card and wanted to give it a fair shake. I didn't want to believe the card was to blame, but at this point, I cant' find anything else wrong. I need help please.
As I am now finally realizing the video card is to blame after having it for 7 months, I can't send it back to newegg. Their policy of 30 days is pretty stringent apparently, even if I did just spend another $700 on updated parts in order to get my system working. Newegg! I have loved thee for 15 years! How could you do this to me!?
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