[SOLVED] SAS drive issues

iangreenhalgh

Distinguished
Jul 20, 2012
35
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18,545
Hi folks

Just upgraded the storage in my HP z400 workstation by adding a pair of 3tb 3.5" SAS drives, a HP p410 Smart Array controller and a 200GB EMC SAS SSD.

The Smart Array card initialises but finds no logical drives..

I've tried lugging and replugging everything and nada.

I wonder if it's the cable I'm using, it's a Mini SAS 36P SFF-8087 to 4 SFF-8482 from ebay:

https://www.ebay.co.uk/itm/Mini-SAS...e=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649
 
Solution
I think the problem might be the 3tb drives and the controller doesn't like them:


For HP-branded drives: Largest LFF: 8T. Largest SFF: 1TB. Basically the largest offered. Once a controller supports >2TiB (2.2TB) drives (i.e. 4K sector drives) it will support any size (up to 16 exabytes).
See http://h20195.www2.hp.com/v2/gethtml.aspx?docname=c04111725
Relevant notes from that doc:
  • HPE Smart Array Firmware version 5.0 or later is required
  • To use hard drives exceeding 2.2TB, you must create a boot volume using offline ACU version 8.75 or later. HPE Smart Array controllers do not support boot volumes exceeding 2.2TB.

iangreenhalgh

Distinguished
Jul 20, 2012
35
1
18,545
I think the problem might be the 3tb drives and the controller doesn't like them:


For HP-branded drives: Largest LFF: 8T. Largest SFF: 1TB. Basically the largest offered. Once a controller supports >2TiB (2.2TB) drives (i.e. 4K sector drives) it will support any size (up to 16 exabytes).
See http://h20195.www2.hp.com/v2/gethtml.aspx?docname=c04111725
Relevant notes from that doc:
  • HPE Smart Array Firmware version 5.0 or later is required
  • To use hard drives exceeding 2.2TB, you must create a boot volume using offline ACU version 8.75 or later. HPE Smart Array controllers do not support boot volumes exceeding 2.2TB.
 
Solution