[SOLVED] SATA Drives Not Reading After BIOS Update

braxus

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Jan 1, 2018
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I updated the BIOS on my X299 Motherboard from Gigabyte. Its the Aurus 7. Anyway the new bios allowed to use the new 10000 series CPUs, which I was considering getting down the road. So I loaded the new bios update which was listed just yesterday. I then set to default settings in the bios. When I started Windows 10 again, it did not see my 2 SATA drives, the adapter card connected to them, or the ZIP drives I still use. So I went into bios and made sure the PCI option was set to legacy. No difference. I then proceded to rewire my SATA drives to the SATA connectors available on the motherboard. No difference. So I reverted the bios back to the K version from a year ago. After that bios update and resetting to default settings, it still isn't reading my SATA drives. So Im at a loss here what changed.
 
Solution
Check the CSM settings. (Compatibility support module). If it is disabled, try enabling it.

Check the Secure boot settings. You may need to set something to non-UEFI/Legacy there as well.

First though, I'd try doing a hard reset.


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If...
Check the CSM settings. (Compatibility support module). If it is disabled, try enabling it.

Check the Secure boot settings. You may need to set something to non-UEFI/Legacy there as well.

First though, I'd try doing a hard reset.


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.
 
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Solution
Well the only thing I could do after trying to work it with the new bios, was to revert it back to the older bios, flash it, push the button on the board to wipe the memory from the bios, then do a Windows System restore, and finally reconnect the drives back to the original card location. After I did all that, the drives came back online. So it seems this bios update doesn't work with Optane drives at all, no matter what CPU you use. Only the older bios was stable. Lesson learned. I am now looking at replacing the motherboard to do my upgrade.