Question SATA drives not showing after windows m.2 install?

[chris78]

CPU - i7 8700k
Motherboard - MSI z370 gaming pro carbon
Ram - 32gb DDR 4 3200mhz ram
GPU - MSI 5700xt of mech
SSD - m.2 Samsung 860 Evo (SATA) boot drive
SSD - Samsung 1 tb
SSD - Samsung pro 500gb
Evga GQ 850 watt PSU


I have recently formated my m.2 drive. I have installed a clean version of Windows 10 64bit on the m.2. I have also installed all drivers and updated the bios. When I go to plug my 1tb SSD and Samsung pro 500gb they don't show up in the bios what so ever. Do you think my sata data cable is faulty.

Any help would be much appreciated as this is very strange this keeps on happening.

Kind regards Chris buckman

 

[richiestang_78]

Page 34 of your MOBO manual https://us.msi.com/Motherboard/support/Z370-GAMING-PRO-CARBON#down-manual shows that certain SATA ports are disabled with M.2 drives installed.

 

[helpstar]

check your manual of the motherboard

some SATA ports will be disabled if you are using a M.2 device.

SATA 2, 3, 4 would be safe to use

 

[chris78]

I have tried different sata ports on the motherboard and still my Samsung 860 pro isn't showing up , maybe I should get a replacement.

 

[richiestang_78]

Have you tired to clear CMOS? Its weird that the drives aren't showing up. Are all the cables including SATA power fully connected to the drives, PSU and motherboard?

 

[chris78]

Yeah tried that its very strange as the drive was working before. I decided to do a clean install on the m.2 drive so I unplugged my other drives and then plugged them back in and only 1 out of the 2 is working.

 

[Deleted member 14196]

Look under Disk Management. If the missing drives are dynamic they may need to be converted back to a basic drive

 

[chris78]

Tried that and even tried different sata cable still no joy , running out of things to try surely I should rma the drive