The popping was heard all the time regardless of what was running in the background and in different systems with different configurations.
When I build a system, the last thing I need is one of my customers bringing stuff back and complaining that it doesn't work. I know it's irresponsible and a bit unfair to use a blanket statement condemning an entire company, but when it comes down to it, if a customer wants a DVD player I'll reach for a Pioneer. If they want a soundcard I'll get them a Hercules. I don't need any headaches.
When I put my own personal system together I get all the latest stuff. Basically, I use myself as a guinea pig. My girlfriend wonders what's wrong with me. She asks me why I'm always screaming at my computer. I ask her, would you rather hear it from a customer?
I had trouble with my SB Live! Platinum from day one and each time I've changed platforms or OS's a new problem, usually driver related, would pop up. I've finally gotten the thing to work with old drivers that I just happened to save because the new drivers don't work and Creative dosn't have older drivers on their website. I paid over $160 (a wholesale price mind you) for that soundcard. Is that what I get for my hard-earned cash? Bad drivers, an inferior product and no future support? Gee, thanks Creative.
I had the MSI K7 Master 133 FSB bug long before anybody figured out what the hell it was. Why? Because I had that mobo in my system the day after the board was available to the public. My confidence has been shaken a bit in MSI but this has been only one incident. Historically MSI has made terrific mobos so I won't condemn them. In fact, the sytem I am running now has an MSI K7t 266 Pro in it and it has been BX stable. If I had gotten burned a couple more times then maybe I would think twice about recommending MSI products.
The moral of the story is that, in my opinion and with my experiences, Creative has quality control and customer relations problem. I can no longer, with any reasonable degree of confidence, recommend their products to anyone especially if my customers are going to return or complain about them.
I can't think of a good signature so I'll use this one.