SBC self support tool

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I have SBC DSL. I downloaded the self support tool from their help page.
When I double-clicked on the "run" icon, I received the following error
statement: Autolt Error
Run,"\\bin\\MotiveBrowser.exe",C\\Windows\\TEMP,Hide Error: Unable to run
program. [Ensure the backslashes\have been used properly].

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Contact your ISP for support for their tool. I am starting to see numerous posts
about errors with this tool, and wonder if it is worth the trouble.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"biffburns" <biffburns@discussions.microsoft.com> wrote in message
news:42F98F4E-32BA-41A4-9BCD-0FE3BDDEDE34@microsoft.com...
> I have SBC DSL. I downloaded the self support tool from their help page.
> When I double-clicked on the "run" icon, I received the following error
> statement: Autolt Error
> Run,"\\bin\\MotiveBrowser.exe",C\\Windows\\TEMP,Hide Error: Unable to run
> program. [Ensure the backslashes\have been used properly].

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Thanks glee. I already tried my ISP. They couldn't help me.

"glee" wrote:

> Contact your ISP for support for their tool. I am starting to see numerous posts
> about errors with this tool, and wonder if it is worth the trouble.
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
>
> "biffburns" <biffburns@discussions.microsoft.com> wrote in message
> news:42F98F4E-32BA-41A4-9BCD-0FE3BDDEDE34@microsoft.com...
> > I have SBC DSL. I downloaded the self support tool from their help page.
> > When I double-clicked on the "run" icon, I received the following error
> > statement: Autolt Error
> > Run,"\\bin\\MotiveBrowser.exe",C\\Windows\\TEMP,Hide Error: Unable to run
> > program. [Ensure the backslashes\have been used properly].
>
>

 

[galen]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

In news:1EFDF909-AFAB-4251-B09F-7E46242D874A@microsoft.com,
mblaze1973 <mblaze1973@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> Thanks glee. I already tried my ISP. They couldn't help me.

Alright... I'll ask... Someone has to What was the initial reason for
downloading the tool? For the most part there's solutions available
elsewhere.

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

SBC suggested downloading it. Thanks.

"Galen" wrote:

> In news:1EFDF909-AFAB-4251-B09F-7E46242D874A@microsoft.com,
> mblaze1973 <mblaze1973@discussions.microsoft.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Thanks glee. I already tried my ISP. They couldn't help me.
>
> Alright... I'll ask... Someone has to What was the initial reason for
> downloading the tool? For the most part there's solutions available
> elsewhere.
>
> Galen
> --
> Signature changed for a moment of silence.
> Rest well Alex and we'll see you on the other side.
>
>
>

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Well, if you don't have any problems with your connection, and your ISP is unable to
support their own support tool, get rid of it!
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"mblaze1973" <mblaze1973@discussions.microsoft.com> wrote in message
news:4E9F8EF3-E7D0-4E53-8CC4-C6739F554408@microsoft.com...
> SBC suggested downloading it. Thanks.
>
> "Galen" wrote:
>
> > In news:1EFDF909-AFAB-4251-B09F-7E46242D874A@microsoft.com,
> > mblaze1973 <mblaze1973@discussions.microsoft.com> had this to say:
> >
> > My reply is at the bottom of your sent message:
> >
> > > Thanks glee. I already tried my ISP. They couldn't help me.
> >
> > Alright... I'll ask... Someone has to What was the initial reason for
> > downloading the tool? For the most part there's solutions available
> > elsewhere.
> >
> > Galen
> > --
> > Signature changed for a moment of silence.
> > Rest well Alex and we'll see you on the other side.
> >
> >
> >

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Thanks for your continued assistance. The self support tool is history.

"glee" wrote:

> Well, if you don't have any problems with your connection, and your ISP is unable to
> support their own support tool, get rid of it!
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
>
> "mblaze1973" <mblaze1973@discussions.microsoft.com> wrote in message
> news:4E9F8EF3-E7D0-4E53-8CC4-C6739F554408@microsoft.com...
> > SBC suggested downloading it. Thanks.
> >
> > "Galen" wrote:
> >
> > > In news:1EFDF909-AFAB-4251-B09F-7E46242D874A@microsoft.com,
> > > mblaze1973 <mblaze1973@discussions.microsoft.com> had this to say:
> > >
> > > My reply is at the bottom of your sent message:
> > >
> > > > Thanks glee. I already tried my ISP. They couldn't help me.
> > >
> > > Alright... I'll ask... Someone has to What was the initial reason for
> > > downloading the tool? For the most part there's solutions available
> > > elsewhere.
> > >
> > > Galen
> > > --
> > > Signature changed for a moment of silence.
> > > Rest well Alex and we'll see you on the other side.
> > >
> > >
> > >
>
>

 

[galen]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

In news:OihEJUoMFHA.1176@TK2MSFTNGP12.phx.gbl,
glee <glee29@spamindspring.com> had this to say:

My reply is at the bottom of your sent message:

> Well, if you don't have any problems with your connection, and your
> ISP is unable to support their own support tool, get rid of it!

To which one can only respond with "Amen."

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Thanks for your continued help. The self support tool is history.

"Galen" wrote:

> In news:OihEJUoMFHA.1176@TK2MSFTNGP12.phx.gbl,
> glee <glee29@spamindspring.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Well, if you don't have any problems with your connection, and your
> > ISP is unable to support their own support tool, get rid of it!
>
> To which one can only respond with "Amen."
>
> Galen
> --
> Signature changed for a moment of silence.
> Rest well Alex and we'll see you on the other side.
>
>
>