G
Guest
Guest
Archived from groups: alt.comp.periphs.scanner (More info?)
I have bought myself a new computer, running on windows xp. My old scanner
which is a hp scanjet 3400c needed new software which I downloaded off of
the internet. I have put it on my computer but foolishly left my virus
scanner running now the software will not run. Hp have told me to delete it
off my computer turn my virus checker off and re-install their software and
turn my virus checker on afterwards. I have tried to delete the software
off but it won't let me. I get the message,
'cannot delete hpupdate.exe access is denied.
Make sure disk is not full or write protected and that the file is not
currently in use.'
Does anyone have any ideas as to what I do now to get rid of this download.
Thanks
Gwen
I have bought myself a new computer, running on windows xp. My old scanner
which is a hp scanjet 3400c needed new software which I downloaded off of
the internet. I have put it on my computer but foolishly left my virus
scanner running now the software will not run. Hp have told me to delete it
off my computer turn my virus checker off and re-install their software and
turn my virus checker on afterwards. I have tried to delete the software
off but it won't let me. I get the message,
'cannot delete hpupdate.exe access is denied.
Make sure disk is not full or write protected and that the file is not
currently in use.'
Does anyone have any ideas as to what I do now to get rid of this download.
Thanks
Gwen