Scanjet 5200C / Win98 / USB / "could not find your scanner"

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

Hello,

I have a HP scanjet 5200C for many years that worked fine.
I have Win98, and the scanner is connected to an USB connexion.
I used it regularly with no problem; worked fine 10 days ago. Suddenly that week
when I tried to scan I faced a
"could not find your scanner"
I uninstalled, reinstalled, with the genuine CDs that were suplied with the
scanner. With no improvement.

The electrical supply is OK (when I disconnect, then reconnect the 220VAC, the
scanner lamp lights up. So it is not a problem of fuse.

I am wondering what to check.

Any idea ?

Thanks in advance,

Didier
dmaistre2 (at) online (dot) fr

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

Didier

Have you looked on the HP site. This link may help. It is an HP support
document about the 5200C not responding.:
http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&tool=product&softwareitem=sj-8527-2&lc=en&product=61254&os=228&dest_page=product&cc=uk&docname=bus03107

Andy

"Didier Maistre" <refer-to-signature.in-the-post@voir-signature-dans-le.msg>
wrote in message news:41fd0f1c$0$22838$626a14ce@news.free.fr...
> Hello,
>
> I have a HP scanjet 5200C for many years that worked fine.
> I have Win98, and the scanner is connected to an USB connexion.
> I used it regularly with no problem; worked fine 10 days ago. Suddenly
> that week
> when I tried to scan I faced a
> "could not find your scanner"
> I uninstalled, reinstalled, with the genuine CDs that were suplied with
> the
> scanner. With no improvement.
>
> The electrical supply is OK (when I disconnect, then reconnect the 220VAC,
> the
> scanner lamp lights up. So it is not a problem of fuse.
>
> I am wondering what to check.
>
> Any idea ?
>
> Thanks in advance,
>
> Didier
> dmaistre2 (at) online (dot) fr
>
>
>
>