Question Screen Crashing Issue

Jan 21, 2021
Hi! This has been a very annoying issue occurring of late for me. To preface, I run a dual monitor setup. My specs will be down below. One monitor is 4k 60hz, the other 1080p 144hz. Sometimes, ALWAYS when I have a chrome tab on one screen and either a zoom or chrome tab on the second, my screens both freeze. I can still hear any audio that was playing, but nothing I click works. However, I see responses in my clicking. For example, the minimize function of a chrome tab darkens when you hover over it. When my screen freezes, hovering over it still shows a visual response. I genuinely do not know what the error could be. Please let me know if you need any additional details! P.S. This error has never occurred when I play games, even high intensity ones, so I doubt it has to do with overloading my GPU/CPU/RAM.

PC Specs :

Case: Fractal Meshify C

CPU: AMD Ryzen 3700X

Cooler: Kraken x53 AIO Liquid Cooler

Motherboard: ASUS ROG STRIX B550-F (WiFi)

Ram: 32 GB DDR4-3200 MHZ Trident G.Skill RGB

GPU: NVIDIA RTX 1650 Super

SSD: Samsung M.2 970 EVO PLUS 1TB

PSU: Corsair RMX 750W 80+ Gold Certified

Monitor: BenQ ZOWIE XL2411P 24 Inch 144Hz AND BenQ EL2870U 28 inch 4K Monitor