Hi, All,
First: hopefully this is in the right place. If not, I'll move elsewhere.
I'm sort of at the end of my rope with this issue, as it's been going on for months. I've had the computer for around a year or so with no issues, and then a few months back every so often on start up my displayport wouldn't work--just no signal to my screens at all. Then, maybe a week or two into that, my screen started to randomly freeze (often with audio still working in the background) and then the computer would restart itself, with event viewer saying that the computer has restarted after a bugcheck.
The crashes are random. Sometimes I'll be gaming for 4+ hours with no issue, and then try to send an email and it'll crash. Sometimes I'm watching twitch or youtube. Sometimes I'm in a game. Time of day, amount of time on the computer, what I'm doing all vary. When I took it into a shop they couldn't get it to crash for days. The only other consistent symptom on days the computer doesn't crash at all is that it's still a dice roll on whether or not my Displayport would work on startup. Sometimes displayport just doesn't send any signal regardless of monitor used or cable type.
The only way to get any signal to my monitors was to turn off the computer, unplug the cables, wait a few seconds, plug it back in, and see if it worked. Sometimes yes, sometimes no. More recently, since a clean Windows install, I haven't been having this issue, but that could just be random luck and not actually a sign that the clean install did anything. As I said before, this has been going on for months now. I'll list my computer specs, and then all of the steps I've gone through so far, and my two most recent minidumps.
Computer Specs:
OS: Windows 10 x64 bit
1 TB SSD
CPU: Intel Core i7-10700 @ 2.90GHz, 2904 Mhz, 8 Cores, 16 Logical Processors
GPU: NVIDIA GeForce RTX 3060
RAM: 16GB
PSU: EVGA 500 GD
Nothing is overclocked.
I use a Razer Deathadder v2 and Razer Blackshark v2 for mouse/headset and synapse to run it (I don't know if this is useful, I'm just covering my bases)
Two most recent minidumps:
Most recent 7/3/22: https://drive.google.com/file/d/1k7Sv73d9qq3hkh1eu3S-1P5OTQ9zLxXU/view?usp=sharing
Second most recent 6/30/22: https://drive.google.com/file/d/1jsC3zgkBQ9XLr5OaBhg5_UHlQSe-R8RD/view?usp=sharing
Things I've already done:
Thanks in advance!
I'm sort of at the end of my rope with this issue, as it's been going on for months. I've had the computer for around a year or so with no issues, and then a few months back every so often on start up my displayport wouldn't work--just no signal to my screens at all. Then, maybe a week or two into that, my screen started to randomly freeze (often with audio still working in the background) and then the computer would restart itself, with event viewer saying that the computer has restarted after a bugcheck.
The crashes are random. Sometimes I'll be gaming for 4+ hours with no issue, and then try to send an email and it'll crash. Sometimes I'm watching twitch or youtube. Sometimes I'm in a game. Time of day, amount of time on the computer, what I'm doing all vary. When I took it into a shop they couldn't get it to crash for days. The only other consistent symptom on days the computer doesn't crash at all is that it's still a dice roll on whether or not my Displayport would work on startup. Sometimes displayport just doesn't send any signal regardless of monitor used or cable type.
The only way to get any signal to my monitors was to turn off the computer, unplug the cables, wait a few seconds, plug it back in, and see if it worked. Sometimes yes, sometimes no. More recently, since a clean Windows install, I haven't been having this issue, but that could just be random luck and not actually a sign that the clean install did anything. As I said before, this has been going on for months now. I'll list my computer specs, and then all of the steps I've gone through so far, and my two most recent minidumps.
Computer Specs:
OS: Windows 10 x64 bit
1 TB SSD
CPU: Intel Core i7-10700 @ 2.90GHz, 2904 Mhz, 8 Cores, 16 Logical Processors
GPU: NVIDIA GeForce RTX 3060
RAM: 16GB
PSU: EVGA 500 GD
Nothing is overclocked.
I use a Razer Deathadder v2 and Razer Blackshark v2 for mouse/headset and synapse to run it (I don't know if this is useful, I'm just covering my bases)
Two most recent minidumps:
Most recent 7/3/22: https://drive.google.com/file/d/1k7Sv73d9qq3hkh1eu3S-1P5OTQ9zLxXU/view?usp=sharing
Second most recent 6/30/22: https://drive.google.com/file/d/1jsC3zgkBQ9XLr5OaBhg5_UHlQSe-R8RD/view?usp=sharing
Things I've already done:
- Installed a new PSU
- Taken the computer to be checked by a shop (twice)
- Had hardware stress tested, and the memory checked with memtest both times--no memory issues, crashes, or overheating.
- Had a new cooler for the CPU by the shop (the only time they were ever able to get it to crash, they noticed the CPU was hot)
- Used DDU to uninstall drivers in safemode, and then clean installed new drivers (I have tried the 3 most recent drivers from Nvidia, and the bog standard ones that automatically get installed by windows all of which still produce the issue.)
- Clean install of Windows
Thanks in advance!