Screen view only in Remote Assistance

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Remote Assistance is an interactive mechanism--even if you are in a Domain,
and have properly implemented 301527 and are a Domain Administrator, you
still need an interactive user at the remote end to assent to taking
control.

If you want direct control, use Remote Desktop.

"Msdplove" <Msdplove@discussions.microsoft.com> wrote in message
news:8559C1D1-97B3-4AB2-9A6D-74EA0D9BC0BF@microsoft.com...
> When I connect to a computer using Remote Assistance, I only get the
> screen
> view only. I have went into the Offer Remote Assistance group policy and
> added the following into from
> http://support.microsoft.com/default.aspx?kbid=301527
> but its still not giving me full access. What else can I do?