Question Screwdriver size to open a WD 3TB Elements Portable External Hard Drive, USB 3.0

Ralston18

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@FrenchyfromPA

Are you trying to just open the external case or is your intent to open the hard drive itself?

If the latter, bear in mind that it is very unlikely that you will be able to repair the external hard drive.

Opening the actual physical drive will void any warranties and likely make any further data retrieval impossible and/or make the entire drive no longer functional.

What problem(s) necessitate opening the hard drive if that is indeed your intent?
 

FrenchyfromPA

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Apr 13, 2017
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@FrenchyfromPA

Are you trying to just open the external case or is your intent to open the hard drive itself?

If the latter, bear in mind that it is very unlikely that you will be able to repair the external hard drive.

Opening the actual physical drive will void any warranties and likely make any further data retrieval impossible and/or make the entire drive no longer functional.

What problem(s) necessitate opening the hard drive if that is indeed your intent?
Hi,

Thanks for your reply. I want to open the hard drive itself. I don't want to repair it, I just want to be able to recover most of the files "movies" and transfer them to a new external drive. That drive is not under warranty anymore.
 

USAFRet

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Hi,

Thanks for your reply. I want to open the hard drive itself. I don't want to repair it, I just want to be able to recover most of the files "movies" and transfer them to a new external drive. That drive is not under warranty anymore.
Opening the actual hard drive to expose the platters will ensure that neither you, nor anyone else, can get your "movies" off it.
 

USAFRet

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In the USA, disassembling the device does not void your warranty, as long as you don't break anything.

https://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act

https://www.ifixit.com/News/10016/warranty-void-if-removed-stickers
If it is broken and still within warranty, send it back.
If it is past the warranty, a sticker or warranty does not matter.

I'm not so sure about retaining the (otherwise valid) warranty of a spinning hard drive that was opened to expose the platters.
How do you show that your poking around inside did not screw up the device?

Most other things, user inflicted damage would be quite evident. But at the nanometer tolerances of a hard drive...not so sure on that one.
 

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