I have had my drive for about 2 years or so. It has been working fine - I went to plug it into my laptop this weekend and it didn't show up. The corner light is lit up and I can hear it working but My Computer is not reading it. I checked in Settings > Devices > Attached Devices and I can see it there no problem.
I also checked Disk Device Properties and it comes up. When I check volumes though it says Type Unknown Capactiy 0MB. Not sure why it is not coming up.
If I check My Computer it comes up as Drive E but when I try to click it or even right-click it freezes My Computer and stops responding.
I would like the data back BUT it is not the most important - If there is a way I can reset and reformat the whole drive and start fresh that is ok too. I have been googling all weekend to try to come up with the issue but everything I have found has led me nowhere. Please help!
I should also mention I have tried this on 2 different computers as well as plugging it into my TV and I get the same results.
I also checked Disk Device Properties and it comes up. When I check volumes though it says Type Unknown Capactiy 0MB. Not sure why it is not coming up.
If I check My Computer it comes up as Drive E but when I try to click it or even right-click it freezes My Computer and stops responding.
I would like the data back BUT it is not the most important - If there is a way I can reset and reformat the whole drive and start fresh that is ok too. I have been googling all weekend to try to come up with the issue but everything I have found has led me nowhere. Please help!
I should also mention I have tried this on 2 different computers as well as plugging it into my TV and I get the same results.