Seagate 3tb expansion won't connect

[Nickr1796]

My Seagate Expansion desktop drive just stopped connecting. I use it for my Xbox one and it's been working fine for over a year, but recently it stopped connecting. The blue LED comes on and I have checked other cords and they don't work either.

 

[Boogieman_WD]

Hey there, Nickr1796.

Do you hear any unusual sounds/noises coming from the drive? Have you experienced any other problems with it prior to this issue, freezing/hanging your games or anything else?

I'd recommend that you connect the drive to a computer and download the HDD manufacturer's diagnostic tool to test it and see if anything out of the ordinary pops-up. Note that your computer probably won't be able to recognize the partitions properly as the drive has been formatted via your Xbox, but you should be able to test it with the tool.

Please let me know what are the results of the tests.
Boogieman_WD