seagate 5tb portable hdd isnt recognised by my media player

[Ryan_1990991]

Im hoping someone can enlighten me to a solution.
I have just bought a Seagte 5tb backup plus portable hdd to put all my movies and tv series on.
i use a designer habitat nano 3.0 media player, its nothing special but has always worked with all hdds before this 5tb, the media player recognises the hdd but there are apparently no files on it, its formatted in NTFS, does it need to be a different format or is it a power supply issue?
Any help would be awesome
Cheers!

 

[RealBeast]

Take a look at your manual, but it is possible that it does not support NTFS and needs exFAT formatting.

Do you have the Seagate drive attached to an external power source? USB cannot power a 3.5 Inch external drive, you must have a separate power cable to the external drive.

 

[Ryan_1990991]

my previous hard drives have all been NTFS formats, so deffinately not that problem, the only power source for a portable drive is via the usb, so its pretty pointless using the drive for films and series if i cant watch them on it?

 

[RealBeast]

That makes more sense since almost all smart TVs can handle NTFS.

AFAIK there are no 2.5 inch 5TB external drives, and *ALL* 3.5 inch external drives require external power as USB cannot provide sufficient power.

Simply use an external power connector if you want that large of a drive. I personally like lots of storage space, all of my TVs have access to my main storage array (8 x 8TB HGST He8 drive in RAID 5).

 

[Calvin7]

Seagte 5tb backup plus portable hdd is:
Model STDR5000102
• USB 3.0
• 2.5"

designer habitat nano 3.0 media player looks to be a year 2011 product that has a 6 month warranty. Many users report it has a short life before failing. It's been described as Rubbish Build Quality. Price:£21.99+ £4.99 shipping

 

[RealBeast]

Must be a big 2.5 inch case since the biggest drivers from them were maybe 1TB at 2.5 inch. I would expect that you would have to use an external power source, although it does not appear to have one meaning it would not be usable. I doubt that even a USB 3 port would supply enough power for that beast.

The good news is that big 3.5 inch external drives are pretty cheap now.

 

[Ryan_1990991]

the case for this 5tb hard drive is no bigger than my previous 2tb, it uses a usb 3.0 cable, but as you say it obviously isnt enough to power it, will just have to use my 2tb to play my movies through, appreciate everyones input

 

[RealBeast]

Nope, those drives require a bit too much power to work with USB 2.0 -- they should work with 3.0.

USB 2.0 provides 500 mA at 5V (so 2.5W), while the initial USB 3 standard increased that to 900 mA at 5V (so 4.5W). There are also charging rates and the newer 3.1 standards, but they are irrelevant for this discussion. The drive is advertised to run off a USB 3 connection, so 4.5W, but that is a great deal more than USB 2 can deliver.

Unfortunately, that means that you cannot use that drive from a SmartTV USB 2.0 connection.