Hi Everyone,
I have a Seagate Barracuda 1TB drive that has partly crapped out. It's in a Win 7 PC I built 4 months ago, as a secondary disk with an SSD as the primary.
It's visible 85% of the time in BIOS. It never comes up in My Computer in Win 7. I've tried SeaTools for DOS and Windows as well as their firmware update tool and it is never detected. Can't see it in disk management. It makes all the right noises - spins up at startup, goes on power standby, etc. but no show in the OS.
It does work/is accessible in some limited cirsumstances. Booting from the Win7 CD, I can navigate it at the command prompt from the Repair Computer section (pulled files I wanted from it that way). Tried to run a chkdsk in there, but it always hangs at the same place, on the same file. Cruising around on the disk via command prompt shows strange behaviour - normal performance most of the time, but doing things in certain files/folders causes it to slow right down. It will hang for say 45 seconds when changing a certain directory, like there is some area of the disk it does not like to touch. In windows, I can occasionally see it in the Intel Rapid Storage Technology application but not in Explorer, device manager or anything.
When it's connected, bootup off SSD is really slow, like Win knows the disk is there and waits to hear back from it (and eventually gives up and loads up without it) I suspect Windows and all these other utilities just time out and don't detect it; I think it would show if they would wait longer.
I've pretty much given up on it at this point, and seeing as it's under warranty, will take that up with Seagate. Before doing that, wanted to ask everyone:
1) is there anything I missed/should try to bring it back?
2) Is there some utility I can use to wipe the disk at the win7 CD Repair Computer command prompt? I tried HDDerase but it's a 16-bit program and won't work. (Made a boot USB with FreeDos, but HDDerase doesn't see the drive then. Really want to clean the drive properly if I'm going to send it back, it has sensitive personal info on it.)
Thanks all!
I have a Seagate Barracuda 1TB drive that has partly crapped out. It's in a Win 7 PC I built 4 months ago, as a secondary disk with an SSD as the primary.
It's visible 85% of the time in BIOS. It never comes up in My Computer in Win 7. I've tried SeaTools for DOS and Windows as well as their firmware update tool and it is never detected. Can't see it in disk management. It makes all the right noises - spins up at startup, goes on power standby, etc. but no show in the OS.
It does work/is accessible in some limited cirsumstances. Booting from the Win7 CD, I can navigate it at the command prompt from the Repair Computer section (pulled files I wanted from it that way). Tried to run a chkdsk in there, but it always hangs at the same place, on the same file. Cruising around on the disk via command prompt shows strange behaviour - normal performance most of the time, but doing things in certain files/folders causes it to slow right down. It will hang for say 45 seconds when changing a certain directory, like there is some area of the disk it does not like to touch. In windows, I can occasionally see it in the Intel Rapid Storage Technology application but not in Explorer, device manager or anything.
When it's connected, bootup off SSD is really slow, like Win knows the disk is there and waits to hear back from it (and eventually gives up and loads up without it) I suspect Windows and all these other utilities just time out and don't detect it; I think it would show if they would wait longer.
I've pretty much given up on it at this point, and seeing as it's under warranty, will take that up with Seagate. Before doing that, wanted to ask everyone:
1) is there anything I missed/should try to bring it back?
2) Is there some utility I can use to wipe the disk at the win7 CD Repair Computer command prompt? I tried HDDerase but it's a 16-bit program and won't work. (Made a boot USB with FreeDos, but HDDerase doesn't see the drive then. Really want to clean the drive properly if I'm going to send it back, it has sensitive personal info on it.)
Thanks all!
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