Seagate Barracuda 1TB not being recognized

[valiantsun]

I went to turn on my computer this morning and as it was booting I noticed that it wasn't quite the same as it usually is. First of all when you initially turn it on there was a small A2 in the bottom right. Then it showed a screen that says "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"

From there I decided to crack open the case and see if there was any noticeable reason that it would be happening. When I got near the hard drive I noticed that it seems to be making a clicking and dragging sound, but the disks are definitely spinning.

I had a spare windows disk so I put it in to see if the disk drive was working, it is, so I switched the SATA port that each was connected to, there was no change.

Do any of you know of a fix? I'm not really looking to give over 200 bucks to get my data off, but I don't want to lose it either.

 

[mdd1963]

If you hard drive has actually crashed, you'd be lucky to get data off of it all, much less for only $200...

Connect the drive to another computer internally, and see if it shows up in BIOS, and if so, in admin tools/computer mngmt/storage, and, if the total amount of storage shows up....

If it locks the computer up, that means the data is corrupted, possibly due to a crash....

The Seagate rep will recommend you run a SeaTools on it, but, if it locks up the computer it is connected to, or can't be read, there's little chance for it completing...

If it can read briefly, do not run any tests, disk checks, etc, get your most important files off first!!!!!

Running a disk check is intensive read/write activity, will only vastly accelerate it's demise.

 

[seagate_surfer]

Hello valiantsun, sorry to see you are experiencing problems with your drive. First thing first. If you value your data which we are sure you do, do not fiddle around anymore with the drive as it could further damage it and make recovery very expensive or impossible to achieve. Sounds coming from the drive is not a good sign. Best to contact support here.

Do you have a backup? It is always a good idea to have one, especially in these situations. The conventional wisdom by tech experts on backups is known as the 3-2-1 method. Basically you want:

3 copies of any data you don't want to lose
2 different mediums it's stored on (so 2 different drives in your computer, for example)
1 copy kept offsite, to prevent against disaster.

Best of luck.

 

[dextermat]

Hi,

Plug it into a known working computer and see if you access the data from there.
If not, the hard drive has most likely died and recovering data is going to be expensive.

 

[valiantsun]

Connect the drive to another computer internally, and see if it shows up in BIOS, and if so, in admin tools/computer mngmt/storage, and, if the total amount of storage shows up....

If it locks the computer up, that means the data is corrupted, possibly due to a crash....

I tried it in another computer, same result.

The computer does not recognize that there is even a hard drive connected. There's an area in the bios where it lists the devices connected to the motherboard via the sata ports and it just just says "not connected" where the hard drive is supposed to be.

 

[seagate_surfer]

Hello valiantsun, sorry to be the bearer of bad news, but points to a bad HDD. If interested we do offer a recovery service.