after backing up 7.5tb of data to my new 8tb seagate external drive it started clicking and disconnected. still under warranty seagate will do data recovery for free. my question is how far will they go to recover data? will they rebuild the drive, remove the platter? the data is very important so I'd like to know some info on the actual procedure. this is the part that has me concerned- "As a result of the recovery process, the original drive will typically be rendered inoperable ". if they don't do everything possible to recover the data I'll take it to someone that does instead. any help is greatly appreciated, thanks in advance.