[SOLVED] Seagate Expansion 8TB sleeps randomly ?

[wasaw]

Hi. I recently purchased an external hard drive. The model is a Seagate Expansion 8TB (ST8000DM004-2CX188 8001.5 GB). I downloaded SeaTools for Windows to test the external hard drive. In the SeaTools program, I select my external hard drive and choose the long generic test. However, after less than 30 minutes the external hard drive "sleeps" and I have to wake up my computer in order to "reactivate" the external hard drive.

How can I make sure my external hard drive completes the test without "sleeping"?

 

[Fix_that_Glitch]

You can try either setting windows power mode to high performance, go to settings, system, power and sleep, to the right of page -additional power settings, choose ultimate or high performance, or click on change plan settings, change advanced settings, under hard drive set the minutes to zero. See if this helps.

 

[Bob.B]

Hi. I recently purchased an external hard drive. The model is a Seagate Expansion 8TB (ST8000DM004-2CX188 8001.5 GB). I downloaded SeaTools for Windows to test the external hard drive. In the SeaTools program, I select my external hard drive and choose the long generic test. However, after less than 30 minutes the external hard drive "sleeps" and I have to wake up my computer in order to "reactivate" the external hard drive.

How can I make sure my external hard drive completes the test without "sleeping"?

Something to check.
Open device manager/usb.
Expand each section and open the power management.
Untick the allow to turn of this device.