Seagate external mass storage isn't connecting, error found, will not let me rollback

[pjwsr]

hello, will my files/music/ videos be erased if I uninstall my seagate external drive and then reconnect, like you suggest? Thank you.

 

[seagate_surfer]

pjwsr, get in contact with support and they can help you out.

 

[pjwsr]

pjwsr, get in contact with support and they can help you out.

Thank you!