Seagate HDD spinning but not shown.

[Cesar_11]

Hello everyone, this is my story, I had an External HDD, lost the power cable, didn't know the voltage and couldn't find it anywhere, so I went to a electronic supply store, they couldn't find the volts and watts requirements for the HDD case, so I tried one they had and it burned the HDD, it smell like burned, took it apart and the PCB smell a little burned, but there was no visible damage to the PCB.
I left the HDD inside a box and found it today and I figured I would try and see if my desktop would recognize it, and it did!, it spins but the HDD it's now shown in the "Devices and drivers" of "This PC", is there any way to check it or see if its recognized?, after installing the HDD it said that the drivers were successfully installed for my Seagate "ST1000DM003",

Is the PCB burned and that's why it's now shown?, Do I need a new PCB(and swap the ROM to the donor PCB)?, I have data that I would love to get back, don't really care about the HDD.

If you have any question that can help you diagnose my problem, please ask.

Thank you so much for reading this and would appreciate if you can help me.

 

[SuperSoph_WD]

Hey there, @Cesar!

I'd start by checking how the HDD is recognized in Disk Management in Windows. Since you are able to see in Device Manager, it should also be shown there as well. Taking some screenshots would be really helpful. Moreover, I'd recommend you use the HDD manufacturer's brand-specific diagnostic tool to check up on the health and SMART stats of the drive.

I'm afraid that if that power supply you used burned some electronics inside the HDD, you should definitely consider replacing the whole drive altogether. Tampering with the hardware by yourself requires specific knowledge and also a special dust-free environment.

If you have any important data on that external that you wish to retrieve, I'd advise you to consider contacting a professional data recovery company for assistance.

Keep me posted with the troubleshooting and screenshots!
SuperSoph_WD

 

[Cesar_11]

Hey there, @Cesar!

I'd start by checking how the HDD is recognized in Disk Management in Windows. Since you are able to see in Device Manager, it should also be shown there as well. Taking some screenshots would be really helpful. Moreover, I'd recommend you use the HDD manufacturer's brand-specific diagnostic tool to check up on the health and SMART stats of the drive.

I'm afraid that if that power supply you used burned some electronics inside the HDD, you should definitely consider replacing the whole drive altogether. Tampering with the hardware by yourself requires specific knowledge and also a special dust-free environment.

If you have any important data on that external that you wish to retrieve, I'd advise you to consider contacting a professional data recovery company for assistance.

Keep me posted with the troubleshooting and screenshots!
SuperSoph_WD

Hi SuperSoph, thank you for taking your time.

First of all I'm from Mexico and these screenshots are in spanish, but still, there's not much to read, and I'll try explain the ones that needs explanation.

First my "Device Manager"


Next hard drive not being shown in "This PC" (HDD is 1TB)


Now in "Disk Management" a windows pops up when opening that says something about "Initialize disc MBR or GPT" and there's a 128gb "Not assigned" drive.


Similar to this...

Now "Seatools", I ran a S.M.A.R.T. test and it passed it.


After that I ran a "Long Fix" test and fail right away.


I only wish to recover my data, don't really care about the hard drive, just hope there's a way to recover the data, even if I need to swap the PCB(which is really hard to find someone who does it where I live).
Again thank you for answering.

 

[SuperSoph_WD]

Hello again, @Cesar!

I'd strongly recommend turning to a professional data recovery for assistance. They would be your best on getting your files back. Since the HDD is failing the manufacturer's diagnostic test, any data retrieving attempts by yourself could potentially do more harm than good. I'd advise you to find a professional and, hopefully, get back as many of your files as possible. Everything else would be at your own risk.
In the future, make sure you always keep at least one more copy of your data stored on another drive/storage location. Moving files from one drive to another is not a backup solution, unless you have a duplicate of these files. This is the surest way to avoid these data-loss headaches again.

Hope this helps you. Best of luck with the data recovery.
SuperSoph_WD