Hello! So I’m having a very strange problem with my Seagate Hub+ 8TB external HDD. I’ll try to make this as brief and informative as possible, I appreciate any help/advice in advance 
I have had the external HDD for about 3 years now, basically running 24/7 (I know, bad idea) and have all our family photos, songs, videos, games etc on it. Anyways worked completely normal until the other day, when I launched a game shortcut on the drive and I received a error. So I went into the external drive file system to make sure the game folder was still there and I noticed my computer would just lock up any time I try going into a folder on the external drive. When I right click all my folders and click properties, it shows 0 files. Yet windows shows that I have used 6TB of the 8TB. I have tried data recovery software such as Recuva, Test Disk, Easeus etc. and they have issues locating any files, because the external HDD would randomly shut down sometimes and reboot or unmoount and remount itself. Other times it will stay connected but still won’t find anything. I tried running a virus scan with avast and it came back fine. I even tried to check the disk health and it came back as normal, when it didn’t unmount itself. Earlier I found the exact same external HDD at Costco and bought it, using the USB and power supply from the new external HDD to the old and still the same issue. I also disabled windows putting the USB to sleep and any kind of settings like that. So my thoughts are either there is something wrong with the USB board inside the HDD (But I’m afraid to take it out the enclosure as I have read that plugging it in internally via a sata cable, I would have to wipe and format, which I can’t do as I just want to save my data.) or its some other issue im unaware of, which I’m hoping for any suggestions or advice. Also the HDD is not making any unusual noises. No grinding or anything like that. Also I have tried on a different computer and still same results. Any help or suggestions are appreciated

I have had the external HDD for about 3 years now, basically running 24/7 (I know, bad idea) and have all our family photos, songs, videos, games etc on it. Anyways worked completely normal until the other day, when I launched a game shortcut on the drive and I received a error. So I went into the external drive file system to make sure the game folder was still there and I noticed my computer would just lock up any time I try going into a folder on the external drive. When I right click all my folders and click properties, it shows 0 files. Yet windows shows that I have used 6TB of the 8TB. I have tried data recovery software such as Recuva, Test Disk, Easeus etc. and they have issues locating any files, because the external HDD would randomly shut down sometimes and reboot or unmoount and remount itself. Other times it will stay connected but still won’t find anything. I tried running a virus scan with avast and it came back fine. I even tried to check the disk health and it came back as normal, when it didn’t unmount itself. Earlier I found the exact same external HDD at Costco and bought it, using the USB and power supply from the new external HDD to the old and still the same issue. I also disabled windows putting the USB to sleep and any kind of settings like that. So my thoughts are either there is something wrong with the USB board inside the HDD (But I’m afraid to take it out the enclosure as I have read that plugging it in internally via a sata cable, I would have to wipe and format, which I can’t do as I just want to save my data.) or its some other issue im unaware of, which I’m hoping for any suggestions or advice. Also the HDD is not making any unusual noises. No grinding or anything like that. Also I have tried on a different computer and still same results. Any help or suggestions are appreciated
