Seagate not working

[MaziyaNtwana153]

Please help... My Seagate 1TB external does not light up or appear in my computer anymore. There is valuable data in there please help. I can hear 2 click noises in the external when connecting and it vibrates for some few seconds then silences. I don't know what to do. Please please help.

 

[DR_Luke]

The sounds you are describing are typical when the heads try to read the service tracks, fail, park and the drive spins down into a kernel mode. It is definitely not a DIY recovery case and, depending on the severity of damage, may not even be recoverable by anyone. Your best option is to seek professional data recovery assistance (not a local computer tech who will likely power it on and cause more damage).

Good luck.