Question Seagate Personal Cloud drive not registering, but drive seems to work

[thhm42]

For some reason my older Seagate Personal Cloud 5TB drive won't connect to Seagate's portal. I've tried the reset. No go.

If I take the drive out of the enclosure and put it into another external enclosure and plug it into my Windows or MAC, I can see the 5 partitions but I cannot mount them (File System) -- Any idea if there is some way to recover the data?

 

[thhm42]

Anyone with some suggestions?

 

[thhm42]

I'm lost here. My drive will not come online.... Can anyone help

 

[trag19]

For some reason my older Seagate Personal Cloud 5TB drive won't connect to Seagate's portal. I've tried the reset. No go.

If I take the drive out of the enclosure and put it into another external enclosure and plug it into my Windows or MAC, I can see the 5 partitions but I cannot mount them (File System) -- Any idea if there is some way to recover the data?

The partitions use a different something or other scheme. You need to launch your PC with a Linux distribution or try something like this https://www.diskinternals.com/linux-reader/ to make Windows able to read the disk.